MyAccount Telekom

4.2
133K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The MyAccount application helps you manage your Telekom mobile services directly from your smartphone. You have quick access to information about your costs and mobile services, 24/7, from wherever you are.

All customers who have prepaid cards and/or mobile subscription contracts concluded with Telekom Romania Mobile Communications S.A. can use the application.

The MyAccount mobile app helps you to:
pay the bill simply and quickly;
view and download the invoice on your phone;
top up the Telekom card;
extend your mobile subscription;
activate the electronic invoice;
activate subscription roaming;
stay up to date with the latest offers.

You pay the bill more easily
The fastest way to pay the bill is with the card in the application. You can save your card details so that next time you pay the bill even easier. Payments are made in total security, thanks to the 3D Secure system.
In addition, you have access to the invoice history of the last 6 months and you can download the invoice to your phone.

Top up your Telekom card
With MyAccount, you can top up both your card and that of a loved one, simply and quickly, at any time you want. In addition, you can also see the last 3 recharges made.

Extend your subscription
Now it's easier than ever to renew your subscription. Solve quickly from MyAccount, without trips to the city. Everything is at your fingertips, as they say. Also from the application you can check how many months you have left in the contract period.

Activate the electronic invoice
The electronic invoice is always at your fingertips. We notify you by email as soon as it is issued and you can view and download it from your MyAccount whenever you want. And you have another advantage: you get rid of the cost associated with invoices printed on paper.

You activate roaming with your subscription
Are you going abroad and don't have roaming on your subscription? From MyAccount, you can quickly change your current subscription to one that includes roaming or more international benefits, without changing the contract period. When you return to the country, you can return to your original subscription at no additional cost.

Participate in raffles
We frequently run in-app raffles. Every action taken in your MyAccount brings you closer to a super prize. Check the app frequently to stay up to date with all the details.

What else do you need to know?
to use the application, connect to the Internet via mobile data or Wi-Fi;
to see information about corporate subscriptions, you need to create a business account;
if you want to receive a personalized offer, please access this page: https://tkrm.ro/ofertapersonalizata

Tell us your opinion
We are constantly working on the MyAccount app to provide you with the best possible user experience. We appreciate any feedback from you as it helps us improve the app. We thank you!

All the best,
The Telekom team
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
132K reviews
Dmytro Moskovchenko
July 25, 2024
There is no English interface. I had to do child guessing to figure out how to navigate around the app. It seems like the app doesn't provide anything their website can't offer, so you'd better use the website instead as it's possible Google translation there.
2 people found this review helpful
Did you find this helpful?
TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
July 26, 2024
Bună! Mulțumim pentru feedback. Va fi adaugata interfata in limba engleza cat mai curand . Cu această ocazie vrem să-ți reamintim că orice idee de îmbunătățire a aplicației MyAccount este binevenită la adresa myApp.ROU02@telekom.ro. Toate cele bune
Oana Wilson
October 31, 2024
I have been a member of Telekom mobile for at least 15 years. Never been disappointed and always continue to improve abd make things easy. Will continue to be a memver of Telekom mobile network. Thank you Telekom mobile🙂
Did you find this helpful?
TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
October 31, 2024
Bună! Mulțumim pentru feedback. Cu această ocazie vrem să-ți reamintim că orice idee de îmbunătățire a aplicației MyAccount este binevenită la adresa myApp.ROU02@telekom.ro. Toate cele bune
robert robert
October 10, 2024
A useless aplication with no real purpose. A waste of space and bandwidth.
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TELEKOM ROMANIA MOBILE COMMUNICATIONS SA
October 11, 2024
Bună ! Ne pare tare rău că aceasta este impresia pe care ți-a creat-o aplicația. Ne poți spune ce probleme ai întâmpinat la adresa myApp.ROU02@telekom.ro , menționând codul de abonat și câteva detalii despre problemă. Vrem să facem lucrurile cât mai simple pentru clienții noștri, iar feedback-ul tău ne-ar fi de mare ajutor. Spor, Alexandra

App support

About the developer
TELEKOM ROMANIA MOBILE COMMUNICATIONS S.A.
myapp.rou02@telekom.ro
B-dul Expozitiei Nr. 1c, Cladirea B1, Etajele 1,2, Si 3 Sectorul 012101 Bucuresti Romania
+40 769 339 059

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