Bernafon App

2.6
305 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Bernafon App provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.

The Bernafon App is compatible with all Bernafon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Bernafon App, you can:

• Adjust the volume of your hearing aids and various settings (e.g. noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Customize your surrounding sounds with the sound equalizer
• Set and track hearing aid wear-time goals with the HearingCoach feature
• Use the streaming equalizer for a personalized listening experience
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV-A or devices, such as SoundClip-A, which can be used both for streaming and as a remote microphone

To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
Updated on
12 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
296 reviews
Jacqui Balsom
1 June 2024
The old version worked perfectly, but this update has been a nightmare. I have to keep turning my Bluetooth on and off to get both hearing aids to connect. The latest problem is I can only get the volume to increase to +1, not up to +4 . I am very disappointed as I never had any issues with the old app. I wish I'd never upgraded.
4 people found this review helpful
Did you find this helpful?
Patrik Klangerstedt
11 June 2024
Disfunctional to a degree that one thinks it is broken. The Bluetooth connectivity is an absolut nightmare. Turning off the device and restarting does not help. Several features do not work with Android based phones. How is it possible that they release an app so fundamentally flawed ? Only way to make it connect is unpairing and re installing app. Being dependent on the showing aid, makes this such an frustrating experience.
Did you find this helpful?
Bernafon AG
21 June 2024
Dear Patrik, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at appsupport@bernafon.com. Thank you. Bernafon
Jodie Sykes
29 May 2024
As soon as i got these hearing aids and i was told they were bluetooth i was excited to be able to use it to listen to music and make phone calls but it will not allow me to do that. All the app does is change the volume on the hearing aids. Absolutely useless app. Does anyone know another app which is compatable with these hearing aids that will allow me to connect to bluetooth and use them properly?
1 person found this review helpful
Did you find this helpful?

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.