CommBank

Commonwealth Bank of Australia

About this app

Tap into a simpler, more personalised app experience.

Join over 7 million Australians using the CommBank app where you can:

- Make payments to a PayID®, account number or BPAY ®
- Make fast and easy payments with Tap & Pay
- Manage your finances with smarter banking tools like Spend Tracker, Transaction Notifications, Bills & Upcoming payments, Cash Flow View, Goal Tracker and more
- Manage your card settings and PIN, report lost, stolen and damaged cards, or lock your cards temporarily to keep you safe
- Verify legitimate calls from CommBank with CallerCheck
- Avoid false billing scams and mistaken payments with NameCheck
- Message us directly in the app through our 24/7 virtual assistant, Ceba
If you don’t bank with us, you can open an account in the app.
To use the app you’ll need to have your phone’s language set to English & region to Australia.

® Registered to BPAY Pty Ltd. ABN 69 079 137 518
As this information has been prepared without considering your financial situation, objectives or needs, you should, before acting on the information, consider its appropriateness to your circumstances. Terms and conditions for the app and our products should be considered before making any decision. Fees and charges may apply. Commonwealth Bank of Australia ABN 48 123 123 124 Australian credit licence 234945.

Ratings and reviews

Reliable and easy to use. Recent update with categories and budgets are a welcome change though it contains a bug with calculating average spend per category. I got issued a new Credit Card (old one was compromised) and my totals are calculated based on transactions from new card (since September), yet the time period taken is from beginning of the year. So instead of groceries averaging $1200 a month or so I see $200. Not a big problem, but would be nice to get it fixed.

The recent update is that it messes up my PayId. I could not use it! It keeps saying, "something went wrong." I did not have a problem with this before and have been using PayId for almost 7 years now. But with the recent update, I could not make any payment through PayId using the commbank app. I had to go to a web browser to use PayId. I an uninstalled the app and installed it again, turned off my phone, updated my software, and still not working. I am really annoyed with their update!!!

Woefully inadequate and limited - but that is streets ahead of my recent attempt to get an answer out of either online help or phone support (now 45 minutes on hold after being switched to the 3rd support person). I have an Enduring Power of Attorney to assist a family member who has some memory issues resulting in cognitive limitations when processing details. A replacement debit card arrived with simple instructions to activate a pin. I have the app, but I am not permitted to carry this out!

What's new

The CommBank app provides a personalised banking experience with access to a host of features, services and tools. This version includes:

- An updated home screen for better navigation and accessibility
- Multiple bug fixes for an improved overall experience