Jimmy C
Worst food app ever. I selected the meal I wanted to order and it said it was in my kart the only problem was the kart was nowhere to be found and then when I went back to the home page it shows the meal I selected and says "order again" I wasn't even able to order it the first time since there's no way to check out if the kart is nowhere to be found. Surely you can hire a better developing team to fix your app.
3 people found this review helpful
Chris Byars
Changing ingredients is super clumsy for something like a pick 5, list gets so long The order summary screen just lists it all with no spaces between each of the 5 items; can barely tell where one item stops and next begins. That's probably why I never get my order correct. So hard to read. Also, when I switched apps to messenger to ask wife a question and switched back to Krystals app, it cleared my entire cart of 15 items.... that was almost enough to make me not even want anything anymore.
5 people found this review helpful
How Walker
Absolutely a miserable experience. Saved cards don't work a second time. Nightmare trying to enter in card information because the keyboard won't pull up. It's an app issue, not a phone/Android issue. It takes less time to drive to the restaurant, order food, wait, and drive home than it does to try and order in app.
25 people found this review helpful