Travelio: Apartment & House

Travelio.com

About this app

Are you looking for an apartment unit to rent? Book minimum of 2 months at Travelio and get the chance to win Wuling Air EV! Find out more on Travelio app!

Why Rent at Travelio?
• Immediate check-in within 2 hours after booking
• Property showing without additional fees for 4 months rentals or longer
• More than 18,000 properties available in 16 cities

Various Choices of Property
• Apartments with thematic interiors design at #LioStay units
• Living in a hotel starting from Rp3 million/month with #Hotel Residence
• Rent minimalist house at #TravelioRealty

Get Cheaper Price with Various Promos
Get discounts up to IDR 150K for daily rentals, IDR 2 million for monthly rentals, IDR 10 million for yearly rentals on selected properties.

Flexible Payment Methods
Rent yearly, pay monthly without a credit card.

Customer Service 18 Hours
Operating hours from 07.00 to 01.00 WIB. If you encounter any issues, please contact 021 3952 4523 (Phone), [phone] (WhatsApp), [e-mail] (Email), or via "Talk to Us" feature on Travelio app for faster response.

Join Travelio Property Management
Own vacant apartments or houses? Register your property to Travelio Property Management and get monthly passive income!

PT. Horizon Internusa Persada
Jl. Ir. H. Juanda III, 20, Kebon Kelapa, Gambir, Kota Adm. Jakarta Pusat, DKI Jakarta 10120

Ratings and reviews

Apparently they block all foreign credit cards. They will have to whitelist your credit card which they say takes 24 hours, but that's not the case. Really disappointed by this. The customer service is very hard to communicate with, and half the time their responses make no sense. Even if you rent a brand new apartment for 1 month, there's no way to get wifi, which is simply bizarre in 2024. I would recommend people to never use this app and use something else.

Terrible Customer service, with embarassingly slow response. The website and application do not actually reflect availability, and any attempt to ask questions or seek answers will only be a waste of time. The company should be ashamed. Save yourself time and use any of the many other competitors for a far more productive use of your own time.

The app itself serves its purpose okay. However i find it inconvenient when you book for person other than you. They still contact you regarding EVERYTHING THAT SHOULD BE COMMUNICATED WITH THE PERSON I BOOK FOR. I book for other person means me myself won't be there. They even ask for email and number of the person who will be staying, yet still contact the booker, YOU SHOULD CONTACT THE PERSON WHO WILL BE STAYING REGARDING ANYTHING RELATED TO THE STAY (when to arrive, coms during stay, etc).

What's new

Enhance feature
Bugs Squashed
More fresh look