SNCF Connect: Trains & routes

SNCF Connect & Tech

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About this app

SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.

Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
-Anticipate and organize your trips, finding the right journey at the best price,
-Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
-Exchange and cancel your reservations with ease.

For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Ma Location AVIS, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limiteless...

Personalized, proactive information
SNCF Connect isn't just about buying tickets! It's an app that informs and alerts you in real time to make your trips easier.

FEATURES TO HELP YOU DAYLY

Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 29 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket that's right for you
- Place an option on the ticket you're interested in to lock in the price for a given period

Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Ticket T+, OrlyBus, RoissyBus, passe Navigo) and in 29 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...

Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your train's real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
- Make your connections easier: we'll tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.

Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...

Ratings and reviews

It seems the app log-in screen does not persist on Android. When I change screen to my email for the verification code , the log-in screen resets when I switch back to the app. So there is no way to read and enter the code within the same device. I need to use my computer to get the code then enter on the phone. It cancels out the advantage of using the app on a mobile device.

Not sure all the 1 stars are about. App works perfectly for me. Agreed that it's annoying to add the same person to each order and type in their name and DOB each time but that takes like 5 seconds. Only "gotcha" I noticed was that the generated tickets themselves don't tell you what track to board on, but if you look in the app itself it'll tell you in the route info. Exported to wallet fine for me (multiple people round trip so 4 tickets at once). Even works with my banks 2FA. Overall good job

Always losing my selections. I'm traveling with my family and I'm constantly having to add the travelers back in, and change age, type in ages, when looking for new routes. Every other travel app I use remembers this by default from my last search. Also when I look for a different route while in the same app session, it won't display prices. When you then select to book or check prices, it reverts back to a previous search criteria that I had moved on from. So frustrating.

What's new

- Luggage-loaded traveler, person with reduced mobility, or simply someone who wants to take their time? Enjoy a more relaxed train transfer! Filter your travel search by the desired connection time, ranging from 15 minutes to 2 hours and 30 minutes.