Homematic IP

eQ-3 AG

About this app

The constantly growing product range of Homematic IP includes devices for climate control, security, weather, light and shutter control applications as well as various accessory components. The climate control devices offer demand-based room-by-room control of radiators throughout the entire house, enabling users to save up to 30 % on their energy costs. And also floor heating systems can efficiently be controlled with Homematic IP products. No movement goes unnoticed with the security components. Users are informed whenever windows and doors are opened. One look at the app is enough to find out that everything is all right at home. Comfort is enhanced with switching and dimming actuators for light control as well as products for automation of shutters and blinds. All Homematic IP devices for brand switches can be easily integrated into the design of existing switch series using our adapters.
For operation, a Homematic IP Access Point in connection with the Homematic IP app (no recurring costs) is required. Once installed, the system can be controlled comfortably via app, remote control or wall-mounted push-button. In addition, the combination of almost all devices and conditions of various application areas is possible. Therefore, the Homematic IP app offers pre-programmed functionalities as well as the configuration of individual automation rules. There are virtually no limits to the users’ creative leeway. Another benefit is offered by controlling the system using voice control services like Amazon Alexa and Google Assistant.
Single devices are configured by the Homematic IP cloud service, which is run exclusively on servers located in Germany and therefore complies with European and German data protection guidelines. All data stored in the Homematic IP cloud is completely anonymous. However, it does not permit any conclusion about the user’s identity and the individual usage behaviour. Furthermore, all communication between the Access Point, cloud and app is encrypted. As neither during nor after installation of the app you will need to provide private data such as name, email address or mobile phone number, your anonymity is protected 100%.

Ratings and reviews

At first, it never worked well - very unstable connection to Access Point. AP never seems to recover once connection was interrupted. My other smarthome solutions all work well. I got a new access point and then it worked kind of ok, but then out of the blue, the shutter levels were not correct any more. You would set 50% in the app and the shutter goes to 10%. Edit: In the last months it worked ok. But it is still not a good system yet.

I've never had such a bad time setting up a system. But once it's set up, it's okayish. I don't like that it always overshots the temperature by up to 1°C, that's too much and not "smart". Had to adjust my schedules to accommodate this and reduce temperature by 0,5 around the time it reaches the desired temp. Lack of geofencing is a major disappointment. Wouldn't buy again just because of this.

meh. Not sure if the problems are app- or equipment-related, but sometimes there are inexplicable, long-term communication breaks between the thermostats and the app. Also, the temperature-setting sometimes just goes rogue. Customer service? They want nothing to do with the end user once the things are paid for. BTW, the manual DOES NOT address most issues. FAQs are sorely lacking. I won't throw it away because it just cost too much, but I won't be investing in Homematic anytime soon.

What's new

- Supports the new Home Control Unit
- Optional monitoring of energy flows (Home Control Unit)
- Optimizations for tablet version
- General bug fixes and improvements