DTA Connect

Massachusetts Dept of Transitional Assistance

About this app

Do you have questions about your DTA benefits? Do you want to apply for SNAP? With DTA Connect, you may not have to wait in line at a DTA office or use up your minutes on hold. Here are some easier ways to get the information you need and manage your case without the wait.
- View your case status,
- Check your EBT card balance,
- Find out when your benefits will next be issued,
- Upload and submit a document,
- Find out if documents you’ve sent to DTA have been processed,
- Get alerts for upcoming appointments,
- Get alerts for important deadlines or actions,
- Read and print notices and letters,
- Update your contact information,
- Request to have a letter mailed to you showing the amount of benefits you receive
- See local contact information for DTA.

Ratings and reviews

App is terribly in need of work. Login issues, inability to upload documents, confusing instructions and poor formatting for reading documents. Tells you to go to the website, which is completely different and refuses to connect my account. Sad but it seems it hasn't been updated in years. But at least you can still call them up and get different answers every time depending on who you speak to.

This app was working fine, until recently. It NO longer allows you to login, for about a month or so now it consistantly says error and doesn't allow you to log in. Cannot upload documents, can't update anything and calling the office is pointless, this USED to be easiest most effect way, but not anymore. Zero stars until they fix this! At least let us log in!

This app use to work fine I have been trying to upload documents and it won't even allow me to. Ain't even bring up my gallery. I was told it was my acct. But reading below in other comments i am not the only one. Not impressed. I have even tried from computer. I have deleted and re installed Pp, turned phone off and on and looked for updates for phone and app. Nothing has worked.

What's new

We have made some improvements for better user experience.