Livi – See a GP by video

KRY International

About this app

Livi lets you see a GP by video – any day of the week.

Get a GP appointment the same day, or book up to 3 days ahead at a time that works for you. Appointments include prescriptions, referrals and sick notes if you need – all without going to the doctor’s surgery.

Livi is perfect for when…

- You need to see a GP the same day, even on a weekend

- You can't see your usual GP and need medical advice

- You need a prescription

- You need a referral to a medical specialist

- Your child needs to see a doctor

- You need convenience or to choose your appointment time


Outstanding quality of care

Livi has helped over 1 million patients in the UK and is the first digital GP service to be awarded an Outstanding rating by the Care Quality Commission (CQC). This means you’ll receive the highest standard of medical care from our doctors.


Help with a wide range of medical symptoms

Just like a GP you’d usually see, Livi GPs offer medical advice for most conditions – although some may require a physical examination.

As well as help for managing long-term conditions, some of the common concerns Livi doctors treat include skin conditions and rashes, allergies, digestive problems, women’s health concerns and more.

How does Livi work?

Download the app, enter your details and select your GP practice.

You’ll then see if you’re eligible for our free NHS GP service and if not, anyone living in the UK can book a pay-as-you-go appointment.

Book an online GP appointment for a time that suits you. The clinician will video call you to start your appointment.

Ratings and reviews

Doesn't work. Get started - touch fingerprint sensor and the blank page just spins. Error message says "something went wrong try again or contact support" how can you do that if you can't access the app?! Poor - very poor.

1st time using Livi this morning. the call was a little late but can be expected these days. was very impressed with the service. i showed her my skin problem, explained ive had similar before and what i was given and she prescribed the same. explained there was another option if required but the option we were taking was the best one given the nature of the problem. will certainly use again if need to. i was extremely worried it would fail i would miss the call but all simple and easy to set up

I've had 2 appointments with Livi now and it was a vast improvement on calling for appointments, not having a choice of time and having to go to the surgery.

What's new

This update improves the booking experience and fixes a couple of minor bugs.