![](https://play-lh.googleusercontent.com/a-/ALV-UjVJ77egqdPjNsKvDu0a_a1DxRlhZjuzcZeoMHR-c3a4HqqbAtMk=s32)
Gerardo āDensuoā Santana
This app has gone from its in my opinion solid beta to an excellent complete version. its accurate. its concise. it has changes listed. favorites are easy to setup. you can enter the address or stop/station. and its FREE. if you live or are visiting New York this app is essential. Excellent EXCELLENT App. Highly recommend. Essential.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV2mKpS80R70HSMIYdzl5cnefNf5muggWQtkkyrOI5tKvvTfJBhQw=s32)
Gary Kelly
I've been using this app for over 10 years. This app sucks the way it is now! The older version from about 3 years ago was perfect! I primarily use it for my AAR service to set up my trips. It's gotten slower and slower to show data. You've taken away functions and made others convoluted. Example: When booking trips, it used to remember the last several addresses you used. Now we don't. Trip information was all on one screen; just scroll down. Now you have to click into another screen.
18 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUj47G7lCvvzUVN8GELSA62_JxkGPmlE4_1jd-QLYuUjGEHOfM=s32)
Kathy Gerhardt
The upgrade is practically unusable. You have to wade through menus to get the train or bus you want. When you get there, the scrolling, 9 times out of 10 doesn't work, so you keep swiping your finger on the screen until it decides to move it. Then when to get to the stop you want , you have to keep polking it until it decides to open, most times you hit the stop and it shifts to the other direction. I miss the old version, where you plugged in the bus number and it went right to the route!
35 people found this review helpful
MTA (Metropolitan Transportation Authority)
14 June 2024
Thank you for your feedback. We fixed the scrolling issue in a recent app update. We also improved the navigation by adding the ability to choose your preferred default tab. To do this, just tap "More" and then "Default Tab." If you choose the "Status" tab, you will see your favorite lines and routes first whenever you open the app.