C. Ross
Please update the Super Chlorinator option for Android. Otherwise, we love the app so much. My pool guy has iPhone and he has the Super Chlorinator feature on his app. If we want to use this feature we have to do it manually outside. It looks like there was a recent update for Android (thank you) where there is now an option for the SC feature because it was not there before, however, there is no toggle to turn it on or off. I am hoping there will soon be another update to fix this bug. 🙏
1 person found this review helpful
Hi, we appreciate your feedback and will pass it along to our development team to consider incorporating a super chlorinate option in future updates. If you have any additional thoughts or suggestions, please don't hesitate to contact us at screenlogicsupport@pentair.com.
Benjamin Chapman
- Flag inappropriate
- Show review history
Update - 3 months later, after responding to pentairs request to contact them, updating firmware, and hard resetting, still no better. Orignal - App still not connecting to local, and remote connection is spotty at best. It has been 3+ weeks now and no fix from Pentair. There is no other way to operate a pool with screenlogic systems installed but to put into service mode or timeout. This is extremely frustrating to have numerous pool features that cannot be controlled including chlorine output!
12 people found this review helpful
Hi Benjamin, we apologize for the trouble you've encountered with our app. We would like to understand the issue you've faced. Could you please send us your review and username at ScreenlogicSupport@pentair.com? By doing so, you'll help us in investigating the matter thoroughly and working together towards a solution.
Russ Swanson
App connects as and when it feels like it. So I thought it may have an app update no it doesn't. However, when at the app store I downloaded the SLConfig version (pool installer use) which isn't good for the homeowner but it connects every time without any issues. It's a pity the one we want doesn't do the same. I can't connect on the Local tab therefore there must be something wrong with the app. Pentair, for the amount of money you charge for your equipment please fix it ASAP!
5 people found this review helpful
Hi Russ, We're sorry for any inconvenience you've encountered. To assist us in resolving the issue, could you please share a copy of your review and your username by emailing us at screenlogicsupport@pentair.com. Your input will be invaluable in helping us investigate and resolve this matter.