
Todd Jennings
I regret buying any penntair products for my pool. We replaced our router and no tutorials have been able to help us remedy our inability to get the app to recognized the new router. Customer service via phone? Forget it. Wait times are hours before you have to simply give up. If you are considering Penntair I would recommend going elsewhere.

Heather Davis
Quite honestly, having to use the app is quite inconvenient. More often than not we actually have to go to the control panel on the wall on the side of the house to try to get our pool to do what we want, and even though sometimes we can't control it. Is there a way to manually override the app so we can actually get our heater to work? We have more problems with the pentair mobile app then we want. At this point I just want on and off switches on the side of my pool... the app doesn't work.
1 person found this review helpful

A Google user
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The app for Android is like playing Oregon Trail in elementary school in the 80's vs the Apple version. Having to have a second app to adjust speeds of the pump is annoying. I also thought when I was purchasing the screen logic system I'd have control over my 5G light. What I mean is that I would be able to select any color I'd like that the light is capable of producing. The teal color in one of the programs is one of the better looking colors in our pool but I can't select it for my color. I also have an issue our builder said isn't a warranty issue with my shallow water 5G light. When I turn the lights off no matter what color the lights are on the deep water light turns off completely while the red light comes on or stays on for 30 seconds. I hope the Android app is in the process of being upgraded to at least equal to the Apple Variant.
48 people found this review helpful
Hi Dan, Sorry for my delayed response. I feel some of the concerns you're experiencing can be remedied. Please email me at screenlogic@pentair.com when you find the time and we can discuss everything in more detail. Put the word "google" in the subject line of your email so it will stand out for me. Thanks and hope to hear from you soon.