CONTOUR DIABETES app (US)

3.7
2.77K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The easy-to-use CONTOUR™DIABETES app is designed for adults of all ages with diabetes.(1) Since 2016, there have been over 1.2 million downloads.(2) Start your download and enjoy your journey.

People using the system say they:(1,3)
• better understood their diabetes
• significantly decreased HbA1c values
• didn't find it to be a hassle that compromised their quality of life

The CONTOUR™DIABETES app syncs with a CONTOUR™ connected meter for seamless blood glucose monitoring. This easy-to-use app can give you a better understanding of how your daily activities affect your blood glucose results to help you manage your diabetes. In addition to using the CONTOUR™DIABETES app, always consult with your Health Care Professional before making any changes to your diet, exercise or treatment regimen.

The CONTOUR™DIABETES app presents your blood glucose results in a simple and easy-to-review way that’s personalized to you. Download the CONTOUR™DIABETES app today and start receiving meaningful information on your progress, with some of the latest features...
• My Patterns – can notify you of trends in your blood glucose readings, by presenting you with potential causes and guidance on how you may improve
• Test Reminder Plans – let you optimize your testing regime to give you results that are more insightful
• Record – allows you to record events such as diet, activities and medication, and also add photos, notes or voice memos to help put your results in context
• View – if you use insulin and/or log your carbs, you can now see your insulin doses, carb intakes and blood glucose results in one simple view
• Share – give your healthcare professional greater insight with the easy-to-read diary report – send this report in advance or take it with you on the day of your appointment
• Apple Health™ - is now integrated with the CONTOUR™DIABETES app

Learn more about the CONTOUR™DIABETES app and CONTOUR™ connected meters at:
www.diabetes.ascensia.com
compatibility.contourone.com

Note: Screenshots are for illustration purposes. Availability of blood glucose meter model based on country of purchase. Units of measurement in the app will match that of your synced meter. For more information, please refer to the user guide for your CONTOUR™ connected meter.

© 2021 Ascensia Diabetes Care Holdings AG. All rights reserved.

Manufacturer
Ascensia Diabetes Care Holdings AG
5 Wood Hollow Rd.
Parsippany, NJ 07054
www.contourone.com

Ascensia, the Ascensia Diabetes Care logo and Contour are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG.

1. Fisher W et al. User Experience with a New Smartphone Application for Blood Glucose Monitoring (BGM) in an Information-Motivation-Behavioral Skills (IMB) Model Study. Poster presented at the 12th International Conference on Advanced Technologies & Treatments For Diabetes (ATTD); February 20-23, 2019; Berlin, Germany.
2. Data on file. Ascensia Diabetes Care. DCAM-147-5682.
3. Fernandez-Garcia D et al. The ICONE Study: A multicenter evaluation of the impact of CONTOUR™NEXT ONE and CONTOUR™DIABETES app on Self-Management and Adherence in Insulin-Treated Patients with Diabetes. ePoster presented at European Endocrinology Society Congress (ECE), 5-9 September 2020.
Updated on
7 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
2.7K reviews
kay katana
17 October 2024
This app is Okay Plus. shows all my readings. also can give you a Graft in Landscape Mode. Two Problems I have with it. IDK if it Un syncs when I turn my Phone off. or just un syncs by itself. a lot of times when I go to check my readings, I have to Re-Synce the Meter. which is Simple enough, but still a Pain. the other Complaint I have. is there is now way to click out of the App!! I have to hit the "multiple Screen" Button opn my Phone and then hit "Clear All" to get out of the App.
Did you find this helpful?
Ascensia Diabetes Care
17 October 2024
Thank you for bringing this issue to our immediate attention, and we sincerely apologize for the inconvenience. To ensure we can resolve this issue properly, please contact our Technical Support Team at 1.800.348.8100.
Jennifer Wasacz
3 October 2024
terrible app. 30 minutes of chat plus 30 minutes on the phone there is no resolution to my issue where the app is only showing a spinning circle at the login screen. was told I'd get a call back when they can figure out how to solve this issue. I really cannot believe the hassle I have been through just trying to get this app to work on my phone. I would find another meter and company to help me manage my diabetes. I knew $19.99 was too good to be true. This is completely unacceptable.
2 people found this review helpful
Did you find this helpful?
Ascensia Diabetes Care
5 October 2024
Thank you for feedback and suggestions. We are dedicated to continued development of the CONTOUR®DIABETES app. We are constantly listening to feedback from patients and healthcare professionals who use the systems and will use this to inform new features that meet the needs of our customers.
Chris Suttman
21 August 2024
Doesnt work on 2 diff Motorola phones thru 2024. The app just spins &says connecting to contour cloud. I reinstalled and tried on different WiFi and carrier networks (T-Mobile & Verizon) but it never connects. I called Moto tech support and was told ny phone apparently just isn't supported. Really?!?! This app is the reason I chose the Contour tested over other brands and there's no way I can use it?! I spent too much time fighting with this app so time ran out now I can't even return it
15 people found this review helpful
Did you find this helpful?
Ascensia Diabetes Care
21 August 2024
Thanks for bringing this to our attention. Please contact our Technical Support Team at 1.800.348.8100 so that we can help to resolve this issue.

What's new

Bug fixes and performance enhancements

App support

Phone number
+19143939249
About the developer
Ascensia Diabetes Care US Inc.
FTAEC@ascensia.net
5 Woodhollow Rd Ste 3 Parsippany, NJ 07054 United States
+91 88602 65724

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