![](https://play-lh.googleusercontent.com/a-/ALV-UjViiKmcNFVv3GNTJF7NZ8mF1wLrIV2wyB02jdNQO7giYyzfOQ6Z=s32)
Cardio Leo
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Would be a great app except that, a, it enforces auto-reload when below a threshold, b, if the card it tries to auto-reload from is too low, the app refuses to let you use it again even if you add funds to that card. This is definitely a problem with the app - I keep running into it. The customer support wasn't able to do anything when I called. Someone needs to address this serious issue. Meanwhile, I can't charge my car even though I have money.
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJAUdF-uwPBjTUy1YKq1Bh09FcKPjC5vw0Jn-takaYe9Uz36A=s32-mo)
Brandon Scace
The map of which chargers are in use is helpful but the customer support line is horrendous! You get stuck in loops with their automated call system with no way out. Had to call 3 back three times today, each time trying different prompts before finally finding one to talk to support staff. The app has no other ways to get help with issues. Better hope you never need their help...
6 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLXfoDdPJY4Qy4dRy4YuQtb7Dqz0a7kpmuTrn2NRtaQxUKEOQ=s32-mo)
Taylor Nesheim
One suggestion for improvement is to put status alerts in this app when stations are down. Really weird that Plugshare had an alert today from EA stating that an entire station was being replaced, and yet the official app said nothing about it... Otherwise app is "okay", biggest issue is the app doesn't always update to show the latest status. Aka what my current charge rate is, and worse it doesn't always reflect accurately if a dispenser is in use or not or if it is even working.
3 people found this review helpful