GTWorld

Guaranty Trust Bank

About this app

A newly redesigned GTWorld application beautifully engineered and enhanced to help you manage your mobile banking and finances

Track, Pay & Grow your Money from one App. 
Introducing the new GTWorld application with a fresh new look and cool features that will allow you open an account, transfer money, pay bills, buy airtime or data, and more – all in one place! 

Key Features: 

- Open an account and onboard easily with a Selfie to verify your identity! 
- Faster login and transaction authentication with biometrics, facial recognition or a PIN 
- New Incognito mode - toggle to hide all your balances 
- Log a dispense error instantly after a transaction 
- 3-tap quick transactions for transfers, airtime and data purchases from springboard 
- Near Me transfer – which automatically locates other GTWorld users near you for you to send money 
- Keep your account funded by ‘pulling’ money from accounts in other bank using your GTWorld app 
- Upgrade your account to gain more flexibility, without coming to the branch 
- Switch between Dark and light mode based on your personal preference 

Manage your Finances: 
- Pay for bills, utilities and other services 
- More efficient transfers using your phone book contacts  
- Smarter transaction history  
- View and share receipts 
- Buy airtime and data for self, phone book contacts and others 
- Card control which allows you block your card payments by channel or by country 
- Download statements up to # months 

Ratings and reviews

Since the upgrade, I have not been able to log in because I'm also stuck at verifying BVN. Customer service have not been responsive to calls or emails about this issue. Its been over a month since this update with the same issue. I would imagine GTB would have been able to come up with a concise solution to this. There is a reason this app upgrade was hyped by the bank but sadly has not allowed so many of us to experience a simple task as logging in.

The Product Manager needs to have their bonus withheld. Can't imagine going from a good app to this garbage in the name of aesthetics. UI is 0 when the basic functionality of a product isn't achieved. Can't make transfers, can't receive, can't login, can't review transactions. App is buggy and crashes at least 3 times in the space on 2 minutes of use. The most annoying part? Being forced to upgrade. Can't imagine Gtb can't get change management right.

The new user interface is good, but the experience has greatly been compromised. Everything takes so much time to load and I can't find basic stuff on the app. I hope as time goes on, it gets better. Edit: I have to reduce my previous rating. Now, it keeps having connection and network issues even when my network is strong, and this has been since I updated the app to the latest version.

What's new

We’re frequently updating the app in order to give you the best experience. Turn on automatic updates to ensure you always have the latest version. This update includes:

- Other bug fixes and improvements