Unifi Mobile
2.9star
2.08K reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
3.1
2.07K reviews
mohan kasi
- Flag inappropriate
21 August 2024
It only deserves 3 stars, or less, for the way it shows the billing and payment updates in the dashboard. Have sent feedback through the app but all I get is answers that are not acceptable. When the dashboard for the unifi landline app could be updated to show the correct details after contacting them through their feedback, I don't see why it can't be done for the mobile app too.
Telekom Malaysia Berhad
21 August 2024
Hi mohan,
We are sorry for the inconvenience caused. We will share your feedback to our App Developer Team for improvement. Reach us via Live Chat, Facebook(@weareunifi) or Twitter(@unifi) for further assistance. Thank You-hasbul
hueymeim
- Flag inappropriate
13 October 2024
SCAM. Bot prepaid rm10-10gb. Got only 2gb. Gd thing abt app - can connect support. Was told only 2gb is 5g. See speed pass, i thought ok just buy pass get on speed network. Bad thing abt app - in-built eWallet so must reload 1st. Load rm10, cannot buy speed pass. Their best effort-- long list of Qs. Need longitude lattitude wat floor i was on when i used it. Tried all ovr klang valley. Useless. I must've bn wearin wrong colour undies that's why ur sim stopped workin on ur network after 2gb!
Telekom Malaysia Berhad
13 October 2024
We are sad to know that your experience on the app was not satisfactory. Can we get more details on the issue? Please share with us at https://www.facebook.com/weareunifi and we will look into it at the earliest. Thank You.-Helmi
Firdaus Yahya
- Flag inappropriate
- Show review history
8 October 2024
I got a msg mentioning the SIM is suspected to be inserted in a non-mobile device. Wth is that supposed to mean ? You're an ISP. Your job is to provide internet access in accordance to both national & international law. Now tell me, which law dictates how customer should utilise his/her SIM cum data ? Updated : I did not subscribe to unlimited data. Thus, suspending my acct only bcs the SIM is inside a non-mobile device is an absurd policy !
Telekom Malaysia Berhad
8 October 2024
Hi, we’re so sorry that your experience did not match your expectations. You can refer link https://unifi.com.my/sites/default/files/html/List-FAQ/Prepaid/FAQ-Unifi-Mobile-Prepaid-Unlimited-pass_Addition_AfterTaaS_2901.pdf. If you have any inquiriy you could write to us at https://www.facebook.com/weareunifi. We would love to hear from you!-Yatt
What's new
We've added new features and fix some bugs to make your experience seamless.
App support
About the developer
TELEKOM MALAYSIA BERHAD
r_mazmir@tm.com.my
Level 51 North Wing Menara TM
50672 Kuala Lumpur
Malaysia
+60 13-342 0327
