Akkas Ahmad
This app asking for updates about every week, but still developer is unable to provide some basic features, such as log in features, we need to put password on each log in, why you are not providing finger print, iris or face ID login feature like other banking apps? Another thing, i am using 2 devices, why every time i need to put CVV and ATM pin? Device recognition is very poor, once we login through new device, this should be save for future.
1 person found this review helpful
Edenred UAE
31 October 2024
Hello Akkas, with every new app version, we are introducing new features and improving existing ones. we are sure that your feedback will only help us improve further.
Official Yuvi
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There's no benefit of this app.. we can't send money to any national account, even now, from last two days I can't open this app.. it's showing "something went wrong"try again... It's actually ryt I think ,,, something went wrong with my luck that's y I started using this app😡 I already contacted via WhatsApp as well.. still I can't login to my account bcz login page showing error... Brother for my money u make me waiting from last three days.. 💔
3 people found this review helpful
Edenred UAE
28 October 2024
Hello Yuvi, could you please contact us via WhatsApp on +971588762762 or our customer support team at 600567772 so that we help you? Thank you.
Jaani 777
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Lack of customer service whenever its needed to call customer care , most of the time agent is not available i've been experiencing this from last 4 months now . especially in a day if their agent would be available, just thank God and say it was a miracle and also if you enter the invalid account number they're gonna make the transition successful within seconds without checking if it is valid or not and after reporting it will take you days and nights to get your money refunded
Edenred UAE
31 October 2024
Hello Jaani, we are sorry to hear about your experience with our service. Could you please send us an email on info.ae@edenred.com with your registered mobile number We will be happy to help you.