Storage Genie
2.5star
266 reviews
50K+
Downloads
Everyone
info
About this app
Storage Genie is magic, it can grant you access to your Self-Storage facility without having to touch your phone. Simply drive up to the gate and it will open. No need to remove your phone from your pocket and search for an app.
• Ability to enter and exit the property, open doors, gates or elevators completely hands free.
• Ability to retrieve and view activity for your Self-Storage property.
• Ability to easily pay your Self-Storage rent from your mobile phone.
• Ability to call or email the Self-Storage facility.
Search for nearby Self-Storage facilities.
• Ability to enter and exit the property, open doors, gates or elevators completely hands free.
• Ability to retrieve and view activity for your Self-Storage property.
• Ability to easily pay your Self-Storage rent from your mobile phone.
• Ability to call or email the Self-Storage facility.
Search for nearby Self-Storage facilities.
Updated on
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Ratings and reviews
2.5
258 reviews
A738F0xP
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23 May 2024
Android version is badly broken and non-functional 9 out of 10 times. Why is the user forced to select a location? ***Update - Surely, each physical gate device has a software/radio accessible unique identifier, enabling the software/user's app to determine the gate device's location, without relying on a good GPS signal or unnecessary user interactions?
OpenTech Alliance
24 May 2024
Hello! We really appreciate this feedback, as this helps us improve our application and deliver a better user experience. We will share this information with the Product Manager and the team, so they can investigate and potentially explore more solutions. We appreciate your support!
Alison Brumfield
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22 December 2023
The app is supposed to connect when you're near and open when you click the button on the app. It won't open from my Samsung but will open from my husbands iPhone. It's very frustrating. I've tried uninstalling and reinstalling the app several times, no go. Funny thing, it USED to work! Maybe an 'update' make it not work? I don't know but it's not working now!
6 people found this review helpful
OpenTech Alliance
28 December 2023
Hello Alison! Thank you for connecting with us via email and providing additional feedback regarding your experience with Storage Genie. We completely understand the frustration and have passed on your feedback to our product team so they can investigate these issues further and work on a solution that delivers a better user experience. Thank you!
RebelRocket
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4 July 2023
The odds of it actually working are slim to none. It has been 3 months since it last worked. Just memorize your access code and get used to entering it manually on the keypad. If you rely on this app, you'll be screwed & locked out. When it does work, be prepared to sit & wait while it tries to recognize which storage facility you're at & tries connecting to the access point. It is faster to key in the code manually. Don't believe me, just look at the apps overall rating of 2.9
8 people found this review helpful
OpenTech Alliance
5 July 2023
Hello! We are sorry you are experiencing issues with the app. We encourage you to reach out to the facility manager to ensure the application is set up correctly on their end. If you continue to run into issues, please have your facility manager contact us at 1.602.773.1700. Thank you!
What's new
Bug fixes
App support
phone
Phone number
+16027499370