Isle of Man Bank

National Westminster Bank PLC

About this app

HOW TO REGISTER
• You’ll need to be registered for Online Banking
• Your Isle of Man, UK or international mobile number
• Your Customer Number which is your date of birth followed by four random digits
• Your Online Banking PIN & password which is what you use to log in online
• When logging in for the first time you’ll be asked to choose a mobile banking passcode, which is what you’ll use in the future

Supported international mobile numbers: Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, British Virgin Islands, Canada, Cayman Islands, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Ireland, Italy, Japan, Kuwait, Malta, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Singapore, South Africa, Spain, Sweden, Switzerland, UAE or United States.

PLEASE NOTE
• Standard data charges may apply. Contact your network operator for details.
• The app contains images when logging in, that may cause a reaction in individuals who are photosensitive.

Key Features
• Login using Android fingerprint – there’s no need to remember your passcode when logging in. Available on compatible Android phones
• Personalise your app – customise how your app greets you, hide your balance, reorder your accounts, manage your alerts or share your account details
• Get Cash – visit a cash machine and withdraw up to £130 without your debit card – perfect if you’ve forgotten your wallet
• Pay someone new without a card reader – all you need is their sort code and account number and you can send up to £1000. Register for biometric approval and take a selfie to authorise payments above £1,000.
• Pay your contacts using their mobile number

For more information visit us at iombank.com/mobile

OTHER THINGS YOU NEED TO KNOW
Get Cash allows you to withdraw up to £130 every 24 hours at any Isle of Man Bank, NatWest International, NatWest, Ulster Bank or Tesco ATM, as long as it’s within your daily withdrawal limit. You must have at least £10 available in your account.
Paying your contacts allows a maximum of 20 payments totalling £250 per day. Pay anyone with a UK current account who is registered for the Paym service. You must be aged 16 or over.
By downloading this application, you are accepting the terms and conditions which can be viewed at iombank.com/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.

Ratings and reviews

This app is really easy to use and extremely convenient. More features become available with each update, which is regular, making online banking redundant pretty much for me. On a Technical point of view, they need to check out the functionality of why I can't always log on using 4G, I have already raised this by phone, but I'm still experiencing issues. Still, it's a great app.

Not enjoying this latest version of the App. Sure, it does what I need it to, but it's become unnecessarily complicated to navigate from screen to screen or account, and the payments options are not clear. Viewing automated payments pages appears to be different depending on the account type. I want a banking app to be straightforward, easy to use as well as secure. I'm sure in someone's mind this is better, but it's a step in the wrong direction for me.

Don't install this! - Just spent an hour trying to book theater tickets on my laptop. Verified by Visa insists that you approve the transaction on this app (if you have it). App wouldn't open. Redownladed it, wouldn't open. Restarted phone wouldn't open Checked out service status, eventually opened the app. Approved transaction. Returned to vendors site... transaction cancelled timed out! Start again. Uninstalled app!

What's new

Secure your mobile activity by using your voice to approve payments and manage your account securely