Ariston NET

Ariston Group

About this app

Would you like to be able to set your home or water temperature anytime, anywhere, with a simple touch?
With Ariston NET you can control your Ariston boiler, heat pump, hybrid system or water heater in a simple and intuitive way through the app or your voice.

By connecting your product you can check energy reports, save up to 25% and get advice on how to optimise your consumption habits*. More benefits for you, more benefits for the planet!

If the product malfunctions, the app alerts you immediately. You'll never have a cold home or shower again!
Furthermore, with Ariston NET Pro**, your service centre can provide 24/7 assistance, monitor the product and intervene to solve any problems, even remotely!


*For heating: comparison between a conventional boiler without programmable thermostat or with constant temperature programming and a condensing boiler with automatic mode, external sensors and control through the Ariston NET app. The savings forecast is based on the average annual consumption for a single-family house of 100 square metres with energy class F radiators located in Milan
Comparison between a mechanical round electric water heater with 80 l capacity always on and a Velis EVO Wi-Fi or Lydos Wi-Fi device with 80 l capacity with weekly scheduling thanks to the Ariston NET app. Use case: 4 showers a day, 2 in the morning and 2 in the afternoon. PLUS 8% as declared in 'Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions'. Brussels July 2015
** Paid service available only for heating products

Ratings and reviews

Really poor experience so far. After the heat pump was installed, got it connected, but during setup the app threw an error. Regardless, the appliance showed up on the app and apparently was (correctly?) connected to the account. But soon after, almost every time I try to access the app, I get an error with message to try to refresh, which just results a brief loading and the same error. Same account works via the web based interface on a computer. App is useless for me at the moment.

I feel like the app is very clunky. I had to refresh the app twice just to input command. The boost button just doesnt work. And the scheduling could be better than this. There is plenty of smart device app that could be taken as example. I'm building a smart home and so far this app kinda break the flow of automation and ease of use. Please fix

For a while now (weeks) I keep getting the error "Please wait a few seconds and refresh this page". It is unacceptable to pay for a product/service and not be able to use it. And I have three devices... Ariston should really update their server/bandwidth capacity, or maybe they should just stop providing this service altogether...