4.7
118K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Introducing the new MyBluebird App, for your #EZ Mobility Solutions. Featuring EZPoint, our loyalty program for you to unlock more benefits!

Features:
1. All New Design
New look, seamless experience

2. EZPay
EZ way to pay for ride hailing

3. All-In-One Services
Taxi, Rental, Delivery, & Shuttle Services

4. Multi-Payment
Cash or cashless, your call

5. EZPoint
Ride & earn points

6. Fixed Price
Flat price, worry free

7. Chat to Driver
For EZ communication

Download now!
bluebirdgroup.com
Updated on
9 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.7
116K reviews
Catherine
6 June 2024
Easy to use, and has promotion info. the problem is I can't schedule more than one ride at a time, and I can't edit my reservation. So, to edit anything in my scheduled reservation (wrong payment method, time, etc) I have to cancel my existing reservation and then create a brand new one. That's the reason for the 4 stars. The ride service itself was great, the driver was on time (early by 20 minutes), the car was comfortable and he drove carefully as well.
Did you find this helpful?
Blue Bird Group Official Information System Dep.
6 June 2024
Dear Ms Catherine, apologize for the inconvenience, we will follow up on this report. Please provide a phone number that we can contact via email customercare@bluebirdgroup.com (mailto:customercare@bluebirdgroup.com) or BEBI live chat at 081117941234 Thank you.-pj-
Agung Siantar
22 April 2024
Things changes & rarely I had to cancel my orders. Within the past year I had to cancel twice. To my surprise, the exact same experience. 10-15 minutes later the driver showed up. When I told them I've cancelled, they showed me their phone and my order still on their screen. I had to pull down their screen to refresh. My suggestion, please auto refresh every minute. It's unpleasant to deal with drivers lecturing me not to cancel shortly before they arrive, when in reality I've cancelled long ago
1 person found this review helpful
Did you find this helpful?
Blue Bird Group Official Information System Dep.
22 April 2024
Dear Bp Agung Siantar , Apologize for the inconvenience, please inform us your registered phone number in the apps. You can inform to our WhatsApp channel at 081117941234/email to customercare@bluebirdgroup.com/you can contact us at 021-797 1245 and we will help your concern immediately -Rm
Johnny Kay
2 June 2024
Have been using this app while in Bali and Lombok .Sometimes it's too slow to find a driver or freezes especially on 4G, works better if there is WiFi around. And some of the information at start is not in English. So you don't know what your agreed to. So still buggy but works well in the CBD of Bali Update 2024 would be great if app could allow you to choose between English and Indo language when messages are sent. Still frustrated no options for that.
1 person found this review helpful
Did you find this helpful?
Blue Bird Group Official Information System Dep.
2 June 2024
Dear Mr Johnny Kay, Sorry for the inconvenience, please provide the registered telephone number via the link https://www.bluebirdgroup.com/promo/ or chat bebi on 081117941234. So we can follow up on the report. Tks -At-

What's new

Receive alerts when your eCV balance is running low
The latest version contains performance improvements and bug fixes