Benjamin Gau
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Love the app, but the notifications are somewhat useless. For example, today I got a notification that a merchant has double points. The message is cut off in the notification, and there's no way for me to revisit this notification within the app, so it'd be very easy to miss out on this offer
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at support@thanx.com?
Bill Bauman
Definitely one of the dumbest apps I've tried. You seriously can't go back in most processes. When you log in as an existing user, it doesn't know you have a card registered already. If you try registering another card, it just breaks, and you're stuck at picking a restaurant with no way back. It's like they've never actually used their own app even once. 🙄
3 people found this review helpful
Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at support@thanx.com?
A Google user
Terrible.. registered a card, had a $10 credit back for purchase coupon, paid for it, their system didn't recognize the purchase, I was asked to send receipt. They manually added, few days later I didn't see the credit, checked back, they say it is a system issue we can't credit..sounds like a scam..i am uninstalling.
9 people found this review helpful
Hi Nithesh,
Thanks for taking the time to leave feedback. We're sorry to hear that you were unable to redeem your reward. The issue is fixed so you should be able to redeem your reward. Thanks!