Marcella “Listing Queen” Johnson
This app keeps freezing and will not allow entry of the pin # to gain access to the Supra lockbox. Also, the screen goes blank when attempting to obtain the key. After closing the app several times, a pink box appears with an error code. My sincere hope is this gets fixed asap. It is too, too HOT (90°+) to stand outside trying to gain access to a lockbox while the app is going bananas AND its challenging to stay on touring schedule because so much time is wasted trying to gain entry to homes.
Serena Ybarra
The supra app crashes constantly and it's a hit or miss with opening supra boxes, mostly miss and it's embarrassing to not be able to open a lockbox while your clients are watching you for 30 minutes. I've been in the business for over 20 years and I haven't had so many problems before. Supra needs to fix their app on Android, it's ridiculous. We don't have any other options and I'm not switching to an iPhone.
4 people found this review helpful
Vinny Costa
I'm a real estate photographer and use this app to get access to the properties I shoot. It has been buggy where when I enter my pin or CBS code to access the key, it freezes. Even when I get them in, it says it's connecting but never does. I called Supra customer support and they told me to go into Settings, Apps, Supra and force a stop. That fixed the issue.
1 person found this review helpful
Hi Vinny Costa, thanks for the awesome review. We really appreciate you taking the time out to share your experience with our mobile app.