Vonage Business Communications

Vonage

About this app

• Maintain a single business identity when calling, texting or video conferencing.
• Communicate your way with calling, texting or video conferencing anytime, anywhere.
• Play or read voicemails and even manage settings on the go.
• Activate Call Forwarding or “Do Not Disturb” status
• Import, view and edit contacts across multiple devices

The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan)

About the service:
Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts.
To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/

Ratings and reviews

Horrible to work with, charges extra fees for everything and hard to get a straight answer out of anyone when I'm finally able to talk to a person. Also will only send about 1/2 my photo messages. I have to resize all of them for any chance to get it to send. And frequently says unable to send/receive calls at this time for short periods of time throughout the day. Very frustrating.

App freezes frequently when recieving a call. App conflicts with other apps and causes navigation and phone controls to lock up. Phone call settings do not transfer to this app, so none of the phones buttons will silence the ringer. Phone lock button does not silence the ringer. App causes over all system lag (I do not use this on my nice Huawei, just MotoG) and has issues writing over other apps. This app is invasive and glitchy, yet it manages calls extremely well.

Caller ID quit displaying incoming numbers or contacts. I spent several hours with support, they don't know what is going on, tried uninstalling and reinstalling the app, no solution. Perhaps an older version of the app, not sure what the issue is, it just started, I can't be the only one with this issue. Hopefully it'll be fixed, otherwise may start looking for another provider.

What's new

* Introducing Dark Mode! Enjoy a sleek new look while reducing eye strain in low-light environments.
* We update the app regularly so we can make it better for you. This version includes several bug fixes and performance improvements.