
Andy Enkeboll
Downloaded to pay for parking the same day. Was able to create an account (though verifying a phone number shouldn't be necessary for something like this and feels invasive). App wouldn't let me add a credit card. I didn't get an error, it just took me to an empty screen with no text or buttons. Cool. We tried on my partner's phone, exact same behavior (also Android). I tried to call ParkNYC and was kept on hold for 15 minutes before I hung up, I had somewhere to be. Bad app.
3 people found this review helpful

Jatin Patel
Unbelievably buggy app. Tried to use it last night. Would not accept my credit card. Kept saying "card must be approved for online use". Now this is a card I have been using everywhere for years - including online. I wasted 20 minutes standing on the sidewalk in front of the meter trying to figure this out. Had to go find an expensive garage at the last minute. Just horrible!
3 people found this review helpful

Tristan Fowler
It wouldn't let me put just $16 on the payment method/card. I had to have a minimum of $25. The app seemed to allow me to do it, but online I wasn't able to enter anything less than $25. When I tried to use the payment method I just loaded on the app ($16 value), I received an error that the "payment method must be approved for online purchases." That's about the worst, most pointless error message ever. I had my friend login on a laptop, since I had to catch the ferry. Stupid. Bad design.
18 people found this review helpful