Super easy & saves tons of money!!! So happy I found this app! I just used for a huge Championship event I was working and it saved me over $20 on parking! My friends couldn't believe it! I reserved the spot, paid via Android pay, hit the help button on the way out, gave them my reservation number, then bam I was free to go! This is seriously the best ever!!!
Was double charged for a single spot when hours were incorrectly posted for a lot. Had to call in and reserve a cheaper spot to get a partial refund. Not the best policy from a user standpoint, but I understand why it exists. No in-app option to undo or cancel a reservation. To the app devs: Being able to undo a reservation in-app would be a helpful feature enhancement and would save a call to customer service.
Great Customer Service! Yeah it's great to pre-book and get a discount, but when something goes wrong with your spot, what happens then? With SpotHero's call-center, I got a real, English-fluent, and EXCEPTIONALLY helpful person that got me a new spot nearby for no additional cost! Good apps are great, but great follow-up is superb.
Worked great for the Cubs parade!!! Tried it for the first time after anxiety of paying before seeing but all went well. Super impressed by how well the instructions were and all the high detailed pictures of the garages. Customer service is the best I've ever had from a company!!
Anniversary celebration in Chicago Works great. Lots of parking to choose from. Very informative as which lots you can "come and go" or "only 1 enter and 1 exit". Great customer service. Easy app to reserve parking. Find a spot, post payment, get conformation email, double check your license plate, make sure you're at the right lot, park, relax and do what you gotta do! Got some free extended parking! Must have app for anyone that's visiting cities that need to find and pay for parking!
Yay! Use it all the time! I have saved tons of money. I can usually save even more if Im willing to walk a few blocks. I only wish I could get a discount code. Ive been using it for a while and never received a code.
- Bug fixes and performance enhancements.
Airport parking, with airport shuttle (TPS shuttle), reservations, and Spot Club