Joe Hansbarger
The app is fine for the most part, but it's very difficult to use the tap feature on the games. My brother and I have different models of phones, yet both of us had difficulty getting the readers to register when we held our phones up to them. We had to try three or for times before we got the reader to turn yellow. It didn't seem to matter where we held our phones, either. It was practically a skill game in and of itself to get the games to recognize our "taps".
1 person found this review helpful
Dave and Buster's
2 August 2024
We're sorry for these issues with our app. Please share the details of your app user experience by filling out this form https://www.daveandbusters.com/us/en/contact or leave a message with your contact info at (800)842-5369 and a Guest Relations representative will reach back out to you.
Laurence Williams Jr
Hit or miss This app works great when it does, but when it doesn't, the internal kiosks also don't work, and you can't redeem your rewards. So when it works it's great. The updates are delayed, so if you're about to level up and you're on site, it'll take a few hours for the points to be credited to your account.
Dave and Buster's
26 August 2024
Oh no! Please share the details of your app user experience by filling out this form https://www.daveandbusters.com/us/en/contact or leave a message with your contact info at (800)842-5369 and a Guest Relations representative will reach back out to you.
Manuel Wilson
I've only been using the app for a couple of months, but I haven't encountered any issues with it up to this point. Being able to keep track of my Game Chips remaining and current Tickets in (close to) real time is a nice touch. Being able to see the current promotions in effect (50% off food, e.g.) is also a plus. At some point, I'm probably going to have to pay for a "recharge" without the benefit of receipt coupons...having the ability to do so from the app (anywhere, anytime) is helpful.
10 people found this review helpful
Dave and Buster's
5 July 2024
best. day. ever! Thanks for the review about our convenient and easy app! See you soon!