![](https://play-lh.googleusercontent.com/a/ACg8ocKmkv1qCViHq0PvUT3Xwe5Vf4zpoDq_7v0aKHQ7ZynHbpicEA=s32-mo)
Empty B
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It crashed phone upon startup with registration. Once registered online, you can skip the initial registration step and just sign in. From there it seems to work OK. I also used the other configuration app from juicenet to configure the juicebox rather than this app and it worked with minor glitches. Ultimately, since it crashes my phone on registration step i think it should be rated very low. After update it is insanely intrusive with data collection. Deserves zero
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWriKm4VI_16JvRs87Zzvfi8rsKsBYTYvtcjTyeLJTt4jtPkAtS9Q=s32)
Wilbert Cedeno
I got my unit connected to my Wi-Fi and it's working well. I thought that with the app rating average being below 4 that I was going to have many issues, but I didn't. One issue was with connecting to setup at first. I had to wait a minute and try again. The Quick Start instructions on the pamphlet with my JuiceBox Pro 40 says to follow the directions on the app, but that's inaccurate. You have to follow the full instructions. The other issue was vanishing JuiceBox details. I entered it again.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
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[Edited after eMotorWerks reply:] While swiping sideways to change charging screens, I inadvertently moved the little arrows on the second screen ... [ Edit - Thanks for the popup to prevent inadvertently limiting charging. ] And there is no help function for the app. The Help in the settings is only for charging hardware. [Edit - The Help function goes to a page that says nothing about the app, just the charging hardware. There are no app instructions and nothing to indicate that a ticket can be submitted about the app.]
10 people found this review helpful
Enel X North America
23 January 2019
Hi Walt, some customers find this function useful and limit the charge so as not to top off the battery. We're going to add a pop-up window confirming if you really would like to set the limit. With the Help section in the app you can create a support ticket about any issue with the app or JuiceBox, and we will follow up by email to resolve it.