Maxizoo / Fressnapf

Name: Maxizoo / Fressnapf
Availability: InStock
Rating: 3.1666667461395264 (196046 reviews)
Author: Fressnapf

Fressnapf

3.2

1.96L reviews

50L+

Downloads

Everyone

About this app

Maxizoo/Fressnapf is the partner for you and your pet - right in your pocket.

The most important features in the app:
- Save 5% on food, snacks and litter on every purchase in the store and online with Friends*.
- Save easily with exclusive Friends coupons
- Shop online and find and order your favorite products
- Create an individual profile for your pet
- Exciting content and articles about your pet
- Find your favorite store near you and have all the offers from your store at your fingertips

*See terms and conditions per country:
- Germany: https://www.fressnapf.de/friends/
- Austria: https://www.fressnapf.at/friends/
- France: https://www.maxizoo.fr/friends/
- Poland: https://www.maxizoo.pl/friends/
- Belgium: https://www.maxizoo.be/fr/friends/ or https://www.maxizoo.be/nl/friends/
- Switzerland: https://www.fressnapf.ch/de/friends/ or https://www.fressnapf.ch/fr/friends/

For suggestions for improvement, or if you have problems with our app, you can contact us at info@fressnapf.com.

Thank you and happy shopping!

Your Maxizoo/Fressnapf App Team

Updated on

4 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity and App info and performance

This app may collect these data types

Personal info, Financial info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

1.94L reviews

Liz

22 September 2024

My biggest issue with the app is that when scrolling through the items added to the cart, it constantly recognises scrolling as a swipe to delete, in other words it keeps unintentionally deleting items from the cart, which then have to be searched and added again. Please remove the swipe to delete function! Also, the latest problem in the app is a voucher which cannot be added even though it is still valid. In the end it is so frustrating, I will go to a physical store instead.

Fressnapf

24 September 2024

Hello Liz, we're sorry that something didn't work out for you. We apologise for that. However, you have received a new newsletter with the 15% discount, which is valid until 24/09/2024. Have fun shopping. Best regards, your Fressnapf app team

Kamil Lesiak

11 October 2024

Cannot login to the app, I created the account, reset password. Always failed to login.

Fressnapf

14 October 2024

Hello Kamil Lesiak, we're sorry that something didn't work out for you. Would you like to contact us personally so that we can take a closer look at the case? Please write to us at: app-android.Team@fressnapf.com. We'll be sure to find a solution. Best regards, your Fressnapf app team

Marta Kulesza

26 March 2024

It constantly says I have the incorrect login details even though I reset my password. Registering new account with different email doesn't work either. I changed countries so I am trying to delete my account in the country where I was initially registered. Guess what, can't do that either. Technical issues, please try again later. Very frustrating. Awful app and it's been like that for over a year now! Do something about it

3 people found this review helpful

Fressnapf

27 March 2024

Hallo Marta, es ist wichtig, du in der App das jeweilige Land ausgewählt hast und hier auch ein Kundenkonto besteht. Du brauchst also nur eine App, aber zwei verschiedene Kundenkonten. Du kannst allerdings eine E-Mail-Adresse nur 1x nutzen – das heißt, ein und dieselbe E-Mail-Adresse kann nicht doppelt verwendet werden. Liebe Grüße, dein App Team