Mohga Essam
Made a purchase that was paid for online, and the delivery man wanted me to repay since the company didn't tell him it was paid. What's worse, is that even though I contacted them, it's been almost a month and I still haven't received the item. Horrible service, and I've never received the item nor my money back.
4 people found this review helpful
We apologize for this experience and we don't want this to be your experience at Homzmart, We are waiting for you to contact us through Facebook, Instagram, and our hotline on 15829 noting that our working hours are from 9 AM to 7 PM, or email: hello@homzmart.com To help you solve your problem.
Homzmart Team,
mohamed ismail
Donot do any purchases with them.I had the worst purchasing experience ever with this company. The quality of the items was extremely poor, and it arrived broken. Despite refusing to accept the damaged product, I was told there is no replacement policy. They assured me a refund within 15 days, but even after 20 working days, the amount has not been returned.Upon reaching out, I was initially informed of an error and promised a refund within 10 days. Unfortunately, the refund never materialized.
51 people found this review helpful
We apologize for this experience and we don't want this to be your experience at Homzmart, We are waiting for you to contact us through Facebook, Instagram, and our hotline on 15829 noting that our working hours are from 9 AM to 7 PM, or email: hello@homzmart.com To help you solve your problem.
Homzmart Team,
karim Mohamed
A very poor application ,as per my experience the items received was very different from the one shown in the app , I never recommend dealing with this company via app or web application , they simply deceive you with a nice app and a huge marketing campaigns especially on Facebook but their after sales service was one of the worst experience I have ever had
24 people found this review helpful
Hello, We apologize for facing this experience and we assure you that we will do our best to solve your issue the soonest, kindly elaborate on the error you're facing with a screenshot through Facebook & Instagram messages or through email: Hello@homzmart.com for better assistance.