Trenitalia

Trenitalia S.p.A

About this app

Discover all the benefits of the Trenitalia App

The Trenitalia App makes it simpler to plan your journeys. Purchase season tickets, carnets and other tickets for Frecce, Intercity, Regional, EC and EN trains in just a few clicks, as well as your tickets for Busitalia buses in Umbria and Veneto!

Use geolocation and the Quick Purchase function to buy your tickets without delay. Pay however you like from among the many payment methods available (Credit Cards, Paypal, Google Pay, Satispay, Amazon Pay or bank transfer) or use your CartaFRECCIA/X-GO points, Bonuses, Credits or Gift Cards.

Manage your journey directly from the Home Page, check all information on the status of the train, and check in to confirm your presence on board. Simultaneously manage your Business profile alongside your personal one, by switching easily between them!

NEW: What’s more, from 30 June you can plan your journey from the first mile to the last directly from the Home Page, by entering your departure and arrival addresses! Where available, you will be shown travel solutions with multiple means of transport.

Trenitalia wishes you a pleasant journey! Stay tuned for the latest updates!

Ratings and reviews

You can't register without selecting your county of birth from a dropdown list, but that list doesn't include the United States! EDIT: It's there, but it's under S (for Stati), not U or A. This seems odd since the list uses a mixture of Italian and English names, but in any case, I've upgraded my rating. The app itself seems to work well. Will edit further after we actually take a trip.

Made our train travel much easier. If you're from the US, the US isn't in the list, you select Stati Uniti, not intuitive for USers. Once you've entered travel companions details once, they're easily added to new tickets. We only saw a ticket inspector once, they want the qr code for them to scan. To improve: if your journey has train changes, the change doesn't show on the ticket unless you open it, in the list it looks like a direct connection. We missed a connection because of this.

Works really well. Search for routes and times, buy tickets. Super easy. You are also supposed to be able to cancel and change your tickets, but... The one time we got the station early, we got on an earlier train. In spite of three attempts, we could not change to the earlier route. This was also the one time we saw a conductor on multiple trips, And we got dinged 5 Euros per ticket just to change the ticket on the train. Basically because the app wouldn't allow the change.

What's new

Improved customer experience during payment
Enhanced information on train status
Bug fixing