Morgon
So, you're my some sort of magic discount with my insurance program. But whenever I try and register, your system is down... Excuse the f@#k out of my ever loving French, but do I get down time for errors when I'm working? No, I perform and execute. Now I have to take more time out of another day to be on hold and deal with subpar telephone agents not fixing issues
1 person found this review helpful
Lex English
The registration process in the app is so broken I've been unable to complete it. Switching apps to copy and paste group number, trying to have it interact with my password manager, or looking at it wrong cause the form to clear. I'll use the website to get registered, but I'm not optimistic about the rest of the app given this experience and the other reviews here.
12 people found this review helpful
New Benefits, Ltd.
14 March 2023
We are sorry for the inconvenience you have experienced. We have recently released an update to the app to address some of the issues have passed along your concerns to our development team. In the meantime, please reach out to Member Support for any assistance if you still need help to register your account.
Word Works - Great Falls MT
What a piece of junk. Can't even get registered. The webpage is no longer available to do so. I had to enter my registration information four times, as it keeps saying the password didn't match. Then it tells me I'm already registered and to use my new username and password. When I do, it tells me that my brand new user name and password are invalid. When I request a password reset, no email is sent to my registered address. I've spent 40 minutes just trying to register and use the app.
4 people found this review helpful