
Robert Flanagan
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It keeps not wanting to show cameras even though they aren't very far away from the base. It doesn't want to say connected to my phone. It says it offline. I'm putting in a new review, it's does not stay connected to wifi. Don't waste your money on the system. Do your homework and get a name brand system. This system is not good. It won't even let you leave a "Tell us more review " it sucks.
2 people found this review helpful
Bascom Cameras
11 December 2023
Hi Robert,
Thank you for your feedback. If you contact our customer service, they will be happy to help you solve your problem. You can reach us at info@bascom-cameras.co.uk.

Alan Jones
Excellent cctv system, easy to set up, it's a stand alone system with its own hard drive and has no monthly/annual charges. Linked to your own WiFi it can viewed anywhere and you can copy a recording to sent anywhere. Price is higher than base cheaper systems but worth it. Customer support was very friendly and knowledgeable. Suggestion for the future - add a door bell camera where images can be stored on the same system hard drive.

Tom Higgs
Very basic functions are easy to use. For example selected camera views are shown by default, but replaying is harder to work, and synchronised playback of multiple cameras around a trigger event is awkward to access, slow to replay, and the settings go back to default every time, making that tedious and unworkable. The app does not allow control of camera settings.
Bascom Cameras
8 October 2025
Dear Mr Higgs, thank you for your review. We would like to get in touch with you to solve the issues you mentioned. Could you contact us at info@bascom-cameras.co.uk