Device Pulse
3.6star
28.2K reviews
5Cr+
Downloads
Everyone
info
About this app
The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
28K reviews
John Doe
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16 July 2024
If u research this, it literally says it uploads your conversations and messages to the cloud so you can sync to all your devices but literally there's no setting in the app, or an explanation of how to do this. They are recording and saving all your conversations and messages in some mysterious cloud that I never gave permission for. And then it also says it shares this data. EXTREMELY CONCERNING. YOU ARE BEING RECORDED. And you can't disable it. I disable background data for it. Spyware
56 people found this review helpful
TracFone Wireless, Inc.
18 July 2024
Hello there! We're sorry for the trouble that you have encountered with our app. Allow us to make things right. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Redje
Penny Ondo
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16 July 2024
Just showed up on my phone & I can't disable it or anything. The so called description of what it does appears to say a lot but is shady at Best. If I wanted this on My phone I would have put it on My phone! My texts keyboard calls the screen jumping all kinds of random weird things since it magically appeared. It has delayed emails reset notifications. It's hijacked My phone. if I have to buy a New one it WON'T BE A TRAC PHONE.
8 people found this review helpful
TracFone Wireless, Inc.
18 July 2024
Hi Penny Ondo. We're sorry for the trouble that you have encountered with our app. Allow us to make things right. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Redje
Dave Hasler
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28 June 2024
I resent not being able to disable it. Because of this, I never agreed to the app terms and conditions, turned off background data and notifications and set battery usage to restricted. EDIT 4. The 2 Moto phones in question are no longer on the TF service. In the scenario that I may with to activate again with another carrier, I don't want TracFone apps running in the background. This is the big problem with carrier branded phones
438 people found this review helpful
TracFone Wireless, Inc.
28 June 2024
Hi, Dave Hasler. We apologize for the trouble you have encountered with the app. Allow us to better assist you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^Joel
What's new
Provides backward compatibility for Android 12 and older devices and miscellaneous fixes.
