3.6
27.8K reviews
5Cr+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
Updated on
5 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
27.6K reviews
Dave Hasler
28 June 2024
I resent not being able to disable it. Because of this, I never agreed to the app terms and conditions, turned off background data and notifications and set battery usage to restricted. EDIT 4. The 2 Moto phones in question are no longer on the TF service. In the scenario that I may with to activate again with another carrier, I don't want TracFone apps running in the background. This is the big problem with carrier branded phones
374 people found this review helpful
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TracFone Wireless, Inc.
28 June 2024
Hi, Dave Hasler. We apologize for the trouble you have encountered with the app. Allow us to better assist you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^Joel
Steve Strand
15 December 2021
Basically turned my phone into a plastic brick. I can't send or receive texts properly or timely, my internet connectivity is awful, and any app that requires data becomes useless. Nothing loads properly, if at all now. I have to restart my phone any time I need to use an app requiring a network connection. If I wait longer than just a few minutes to use internet or any other network app, I have to restart it. Extremely inconvenient. Complete bloatware garbage. -5 stars!
872 people found this review helpful
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TracFone Wireless, Inc.
15 December 2021
Hi Steve Strand. We're sorry for the trouble you encountered. Let us help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. ^Katrina
Dr J Shayne Harrington PhD
5 September 2022
No experience. Didnt bother me it was on my phone.... what bother me was is when I went to look at the permissions and properties and stuff I noticed that there was no way to delete it or disable it all that had been turned off in the menu and I don't like to be told what I can and can't turn on and off or delete from my device so I restricted it turned off the updates disabled notifications.. for all I know it might be a good program but I'm not going to have i shvd down my throat.
550 people found this review helpful
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TracFone Wireless, Inc.
5 September 2022
Hi J Shayne Harrington. We're sorry to hear that. We'd love to help you resolve this issue. Please copy this link https://www.straighttalk.com/support/contact for chat support. We're open Monday-Sunday from 8:00AM to 11:45PM EST. You may also text HELP to 611611. ^Jane

What's new

Provides backward compatibility for Android 12 and older devices and miscellaneous fixes.