CIB Overseas Virtual Banking mobile app is an advanced & personalized solution aimed to enhance the banks customer service experience by setting a secured video calls/recorded voice calls “Free of charge” for the CIB Overseas customers (Non-resident in Egypt) with dedicated client advisors. This app.is free to download. Getting Started: You need first to download and install the CIB OVB on your mobile device. Next, you will chose between two options (CIB Customer, or New to CIB) and fill the form that will appear. All fields are mandatory then press Call now if you are free and available to perform the call or press “Request a call” & our client advisor will call you the first next working day.
Updated on
2 Jan 2025
Finance
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Hi there, seems an techinical issue with this app, i've tried many times to initiate call but failed, however and to be fair i've got two calls from CIB after 5 hours.
4 people found this review helpful
CIB Egypt
20 November 2022
Dear valued customer,
Please send us your mobile number and your inquiry in our email ( socialmedia.support@cibeg.com ) in order to assist.
Khaled Yousry
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14 March 2022
The application is not working on Android 12, Samsung One UI 4, Samsung Galaxy S21 Ultra, I got a message that there is a technical error. Please update the app snd fix this bug. Thank you
11 people found this review helpful
CIB Egypt
20 November 2022
Dear valued customer,
Please send us your mobile number and your inquiry in our email ( socialmedia.support@cibeg.com ) in order to assist.
Ash A
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17 November 2020
This app is a total waste of time and effort. Complete failure. Not working and all the operations are permanently failing. You need to respect your customers and offer them a decent level of services.
12 people found this review helpful
CIB Egypt
20 November 2022
Dear valued customer,
Please send us your mobile number and your inquiry in our email ( socialmedia.support@cibeg.com ) in order to assist.