
Pang-Jin Ong
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update : Nov 7,2025. Unable to track any ,track number record did not display. International rate calculator not working. update : 12.03.2025, still the same after 2 years, no improvement. year 2023 : Previously we can add tracking number even it's not scan by post office staff, now we can't. Example , if we send 30 parcels, we will scan into system before hand over to counter, after the staff scan into system , it will start tracking . Now we can't do it anymore.
POS Malaysia
1 November 2023
Hi Pang-Jin Ong, we apologise for the inconvenience caused. Kindly email us the screenshot(s) of your error(s) and details of the mobile app issue to mobile@pos.com.my, so that we can take corrective action soonest possible.

restie Jainuddin
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I’m very disappointed with Pos Laju’s service. The tracking often shows “Delivered” even when the parcel hasn’t arrived, or changes to “Pending” for no reason. This confuses customers who wait all day. If it’s marked “Out for Delivery,” it should arrive the same day, not delayed without notice. Please improve transparency and reliability😐
POS Malaysia
29 October 2025
Hi restie Jainuddin. We would need more information to better understand the issue. Kindly reach out to us via FB Messenger or call us at 1-300-300-300.