Quantum Fiber

Quantum Fiber

About this app

Live your best digital life with the Quantum Fiber app. At home or on the go, completely control and customize your network right from the palm of your hand.

Use the Quantum Fiber app to:
• Get set up. Quickly view and customize your network name and password.
• Track and manage the installation process.
• Having someone over? Create convenient QR codes to share with friends and family so they can easily connect to your network.
• View all of the devices connected to your network and personalize device names.
• Pause WiFi access to specific devices.
• Check your network health and status.
• Block devices from using your network.
• Sign-in quickly with biometric login support.

Disclaimer: By using the Quantum Fiber App, you agree to Quantum Fiber’s use of third-party analytics and monitoring software to record system and user actions within our App. We use this data to detect and resolve issues to ensure that the App is functioning as designed within the user experience. Aggregated, anonymous statistical information and data that is not identifiable to any person or entity could be used by the third party auditing, research and analysis purposes to operate and improve the system to contractual limits.

Ratings and reviews

Update: New version and still stuck waiting for account details. The suggestion to just keep trying to connect until it finally works was a good one. Lost count around 30 but it was several beyond that before it got past the fetching account screen. Update: Once in it wasn't hard to see the problem, the app is trying to connect to the modem/NID router and since I have neither it was timing out most tries. Use the website! Developer never responded to my contact attempts. Still not working.

The service has been good. However, one of the sales gimmicks was that the sign up rate was "life time" unless we changed the contract or defaulted etc. Now we read that rates are going up $10.00 per month. I don't like deceptive, dishonest, gimmicks to sell any service. Old adage " If it's to good to be true, it's not to be trusted. Sad, we've been suckered and unfortunately so have our friends that we referred to Quantum Fiber. Look somewhere else for some service that tells it straigt.

One of the worse apps I've ever used. Constant disconnects, having to relog into my account multiple times, and a confusing UI seeming trying to hide how to get help / support. Not to mention the support itself is truly awful as I waited 40min to chat to someone and it just never connected. Absolutely terrible experience overall.

What's new

This release, we've improved the Quantum Fiber mobile app, including:
* Enhancements when managing 360 WiFi pods.
* Update managing installation appointments.
* New equipment delivery notifications.