Frost Bank

4.8
11.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Everything we do is aimed at giving our customers a better banking experience every time they interact with us. And our app is no exception.

Open an Account with the App
Banking better is easier than ever—simply download the app.
It only takes a few minutes to open and fund a checking account.

Send Money to Anyone
Send money to anyone with just their mobile number or email. Just select them from your contact list. No need to ask for their account information.

Deposit Checks
Securely deposit checks with a generous daily limit and next business day fund availability when you deposit before 9pm.

Quick and Secure
Log in with an easy-to-use four digit PIN that is unique to your device or simply use your fingerprint on phones running OS 6.0 and above.

Plaid Exchange
Securely connect your Frost account with over 18,000 financial institutions and 4,500 apps on the Plaid network

Manage Account Connections
View a list of Plaid-connected financial institutions and apps and if you change your mind about any or all of them – easily cancel their access

Link External Accounts
Securely link your accounts from other financial institutions to view all of your finances in one place

Personal Help 24/7
Talk directly to a Frost banker with the touch of a button.

Other Features Include:
- Place a temporary freeze on your debit card
- Send money to anyone, anywhere in the U.S. and make bill payments on the go
- Create memos for each transaction
- Locate 1,700+ Frost ATMs and 150+ financial centers
- View and zoom, save and print cleared check images
- See running balances, plus view and search transactions
- View upcoming payment and transfer activity
- Customer photos of Texas

Member FDIC
Updated on
2 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
10.7K reviews
_
28 May 2024
My debit card gets declined when trying to make payments and purchases online or in-store, even when I have enough funds in my account. I've been a customer of this bank for about 2 months and thinking about switching to a better bank. :\ [EDIT]: Even after calling the bank just to verify my identity and purchases and to authorize those purchases, my debit card gets declined over and over again, and I have to call the bank every single time to verify my ID, my transactions, etc. Worst bank!
2 people found this review helpful
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Frost
23 May 2024
Hello, we apologize for what you have experienced regarding your debit card usage. We want to better understand what might be going on with your debit card. Please call us at 800-513-7678 or chat with us in real-time on our app to look into your debit card. Thank you for being our customer, Frost Digital Services.
Bry !
4 May 2024
Absolutely love the security, professionalism & friendliness of Frost bank & it's employees but the app is a nightmare. Although I love the features of the app, Ive had it for 3 years now & it takes RIDICULOUSLY LONG to open the app or load a new window, such as switching from looking at my accounts to my cards. I've lived in multiple cities since getting the app, done all the updates nothing seems to fix this issue. I'm honestly at my wits end with it. PLEASE FIX IT ALREADY
7 people found this review helpful
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Frost
7 May 2024
Thank you for your feedback regarding the Frost App and our Frost institution overall. We apologize for the inconvenience our Frost app has caused for the past few years. We'd be happy to look into this further in case there is an unforeseen issue. Please don't hesitate to call at 800-513-7678 at your earliest convenience to provide more feedback.
Elise Winters-Huete
15 June 2024
When I try to deposit a check using my Pixel 8 through the app, it takes me in an endless loop between entering the amount and taking a photo. I've reported this incident on January 25 (and continued reporting it every month), and it is still unresolved as of today, June 10. Completely unacceptable and very disappointing. I love Frost, but if this continues I will have to switch to another bank.
2 people found this review helpful
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Frost
13 June 2024
Hello Elise, We apologize for any issues you are experiencing with our mobile deposit feature in the Frost App. We would like to speak with you directly about your experience. Please contact an Internet Banking Specialist at (877) 714-4932 or chat with us at your earliest convenience. Thank you for being our customer. Frost Digital Services

What's new

We're always working hard to bring you a better banking experience. To ensure you get the best experience, turn on auto-updates so you always have the latest version of the Frost App. What's new:
- Bug fixes
- Feature Enhancements