Neuron E-scooters and E-bikes

Neuron Mobility Pte. Ltd.

About this app

They are also an affordable alternative to short car trips. Our rides are equipped with a range of pioneering safety innovations including the world's first app-controlled Helmet Lock.

Make Neuron a part of your daily commute to reduce congestion and your overall environmental footprint. Hop on a Neuron e-scooter or e-bike to explore the city, and don’t forget to support local businesses!

Download the app to locate and ride a Neuron in your city.

Ratings and reviews

Misleading advertising. Poor customer service. Overcharged. Daily passes are not what they seem. We paid for 3 days with 90 mins per day. Only got 56 mins plus a separate charge for $14. Help line responded to email asking trivial questions then silence. 5 days ago. Get the impression they hope we'll forget about it. Also nominates auto renew for these passes to suck you in unexpectedly. There are better plans for longer terms so why would anyone want to renew a 3 day pass? Rip off!!

App has become far less useful in the past year. Monthly pass now has a limit of 240 mins, not even 10 minutes a day for an entire month. The GPS fails constantly, so you are likely to lose time while trying to park, costing you more of your timed pass. The changes made harm the customer a lot.

App won't let me end trip as camera won't work. These leads to additional charges. I've tried closing and opening the app and restarting the phone. The app has permissions to access my camera. This has happened several times now.

What's new

Our latest update features enhancements to the redemption flow for pass coupons on the [Rewards] page. Now by tapping “Redeem” on a coupon, you can be redirected to the corresponding pass detail page to complete your purchase. Meanwhile, we’ve fine-tuned the logic behind the price displayed on the [Ride Pass] page, reflecting the discounted price after the pass coupon is applied.
Enjoy the app? Please rate us. Constructive feedback is also appreciated. Thanks for riding with Neuron!