
Josh Ritz
I used to be a regular rider and decided I would revisit recently. I got error messages preventing me from adding payment, removing payment, or changing the default cards, leaving the app functionally unusable. I tried to contact support when I got AI bots. that didn't give me option to specify my issue. imagine if I actually had to depend on Bird for a ride. I won't be considering them again.
3 people found this review helpful

Alex
when it works, not the worst... but good luck if they dont or in my case, the app glitches and keeps charging you. Ill never, ever, EVER understand societies obsession with apps. My refund issue for the overcharge couldn't be dealt with on my own no matter how many times the app said to fill out a refund form below....what form?? There was not only nothing to fill in, even the dumb little AI bot stuggled to figure out I wanted my money back... crazy right? How dare I want a refund, not credits.
11 people found this review helpful

A Google user
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No "Birds" have been located in the areas shown on the map, or if when in charger mode they're available to pick up, they still are not at the location. I spent 2 hours the other night trying to find "Birds" to charge and only found "one" in the wild to capture that was not even showing available on the map, very disappointed. Not sure how the problem can be fixed, but it needs to be as soon as possible so the "charger people" don't waste gas.
41 people found this review helpful