Kris Ocampo de Dios
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The latest update is very refreshing on the eyes, the new UI looks really nice but other than that it's NOT great - it's very much slower than the old one, it consumes SIGNIFICANTLY MORE data, it's more Complicated than the previous one and lastly some people might find it confusing - so technically speaking it's not as efficient as it was before... 😟😢
103 people found this review helpful
Thank you for your comment!
We’re constantly looking for ways to improve our App to ensure that our customers have the best possible experience!
We will be happy to assist you on how to use our App through our live chat service on: bh.zain.com/en/livechat or WhatsApp on: https://wa.me/97336107107
yousef nserat
I'm outside Bahrain now and I can't open my account on Zain app i tried to enter by (i forget my password) but it keeps telling me that there's no connection..how can fix that,if not how can i contact with the help service
3 people found this review helpful
Zain Bahrain
26 August 2024
Thank you for your feedback.
We apologize for any unpleasant experience you may have had.
To resolve your problem, kindly DM us your mobile number and we'll reach out to you😊.
Khaled Alhindi
The customer care team are cooperative and absolutely friendly. however, Zain Bahrain website and the mobile application should be updated to enhance the web interface and overcome the bugs on the application.
3 people found this review helpful
Zain Bahrain
17 September 2024
It is always rewarding to know that our efforts are recognized.
Our team strives to continue providing exceptional service, and we hope to have the pleasure of serving you again in the future.
Thank you for choosing Zain!