InnoCaption Live Call Captions

MEZMO Corporation

About this app

Is hearing loss making phone conversations hard to follow? InnoCaption’s FREE call captioning app is here to help. Transcribe calls in real time using AI captioning or live stenographers (CART). Get fast and accurate free captions with a live transcription of your conversations with our speech to text service. The best part? InnoCaption is compatible with most Bluetooth-enabled hearing aids – Signia, Phonak, Oticon, ReSound & more!

Difficulty hearing phone calls? Our FCC Certified service is offered at NO COST like other federal Telecommunications Relay Services (TRS) including IP Relay, TTY, Video Relay Service (VRS), and Speech-to-Speech. Unlike VRS, ASL is not required to use InnoCaption.

Closed captioning is available in multiple languages through Automated Speech Recognition (ASR) technology.

InnoCaption is a free IP captioned telephone service for the modern world, a form of TRS like IP Relay, VRS, TTY, and Speech-to-Speech. Live transcribe modes can be switched at any time – even during calls! Select between best-in-class dictation to text or live human stenographer captions free for eligible users. Our caption app provides quick and accurate transcription, making it easy to call loved ones and keep up with conversations.

InnoCaption’s speech to text technology makes phone calls accessible for the deaf and hard of hearing. Our caption call app is perfect for eligible users such as seniors, veterans, or anyone else experiencing hearing loss and finding phone conversations difficult to understand. Transcribe calls on your phone, tablet or computer and review them later.

InnoCaption is the voice to text app that meets your telecommunications accessibility needs. Compatible with many cochlear implants and Bluetooth hearing aids from Oticon, ReSound, Starkey, Unitron and more – get free captioning when you need it most.

Deaf or experiencing hearing loss? InnoCaption can help you make calls confidently.

INNOCAPTION FEATURES

Live Captions for Phone Calls
• Available closed captioning modes - Select a live stenographer or Automated

Speech Recognition (ASR) software
• Free captions available in Spanish, French, Chinese, Vietnamese, and more
• See live captions on a computer with DeskView

Make & Receive Phone Calls With Ease
• InnoCaption is a FREE caption app for those with hearing loss – FCC certified and funded
• Stream calls to your Bluetooth compatible hearing aid, cochlear Implant, or other assistive listening device
• Sync contacts for convenient dialing & accessibility

Hearing aid & cochlear implant compatibility with manufacturers such as:
• Oticon
• Phonak
• Starkey
• MED-EL
• Advanced Bionics
• Cochlear
• Resound
• Unitron
• Signia
• Widex
• Rexton
• and more!*

Talk to Text Call Transcripts
• Get a live transcription of conference calls and phone calls
• Save call transcripts to review later
• Visual voicemail converts voicemail to text for convenient review and reference

Spam Filter for Secure Calling
Block high-risk calls and get alerts for potential spam calls

911 Calls
• Emergency call captioning available when you call 911 from the app**

*Due to potential variations in hardware and software compatibility may vary by individual device.

**911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information visit: https://www.innocaption.com/calling-911

Cellular data plan or Wi-Fi connectivity is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

Ratings and reviews

I really appreciate the update to this app. It somehow feels faster, lighter- loading times before were clunky and slowish, and I don't know what the issue is, but inbound calls are constantly dropping once I answer. Have yet to see if this is remedied. One suggestion, if I may? The calls I miss often don't leave a message, and I might like to callback at a later time. I think a read/mark unread feature as a visual reminder would be useful. An inherent equalizer/volume setting would rock 2.

7/19/ 24- Experiencing issues with crashing when I try to check my voivemail. I initially had connection issues with this app. However, since I've reported issues, things have improved significantly. The recent update for 911 calls is awesome. I would recommend this app. If you ever experience issues, please reach out to customer service for assistance. They are pleasant and patient.

I have had innocaption installed on my phone for a number of months now and couldn't be happier. I am able to talk to family members for the first time in ages and they appreciate that. The captions are accurate and very fast. I also now feel comfortable making medical appointments, etc where before I relied on my wife. It saves me much embarrassment and crossed signal. It is truly a life changer for the hearing disabled. Last, I just had an issue with the app and they helped fix it next day

What's new

InnoCaption v3.0.33
- Minor bug fixes and stability improvements