This version is leaps and bounds over the old version. Having important information at the lead page is great! Still would like to see better bill notifications. I'll get an email a couple of days after I've already paid my bill saying I owe for the previous month and the next billing cycle....That's the only drawback to T-Mobile. Love their service and their signal is getting stronger every month it seems!!!
The app runs smoothly however I can only share my coverage experience for calls that were able to connect. If I had no network coverage the call doesn't show up in the apps call log. I also can't report areas that I don't have a data in. Coverage is more than just the calls I'm able to make and receive. Please consider more coverage reporting options.
The first month with TMO , I couldn't get the app to even open. Customer service was not very helpful.This app crashes frequently. And it still is a waste of time for me. I glanced over the ratings here and am astonished TMOBILE is ignoring same issues. Folks are asute and informative with feedback. Google and John Legere with Tmobile really need to listen.
The options it offers are great. The problem is 95% of the time it is updating my info or unable to axcess my account. It get very frustrating so i end up having to call customer service and they charge for everything and most are rude plus whatever script they are reading from is in no way related to what the call is about.
Just irrelevant minutes and data used for unlimited plan. No network info, tests or problem reporting like Sprint app. Must use MYMOBILECOVERAGE app to report network problems. T mobile clogged, Sprint unclogged. I use both. Reversal of fortune in less than 2 years, sad.
Application Wi-Fi on. Tells me too turn off Wi-Fi so can connect to my account. Turn Wi-Fi off. Connects to the app. Okay now it shows up with no service. Make it work so I don't have to turn off Wi-Fi thanks. Can you add more features like you mail where have options to what voice I want assigned. Etc.
This version includes a number of bug fixes and performance enhancements.