Hashim Javaid
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Comment Edited Their email and helpline number is of no use since all they do is listen to the concern but they don't do anything to fix the issues. It's been two days the app keeps saying loading and then the message appears that Service is Temporarily Unavailable.
3 people found this review helpful
MCB Islamic Bank Ltd.
1 November 2024
Dear customer we sincerely apologize for the inconvenience you’ve experienced while using our services. Please email your concern along with your details at service.quality@mcbislamicbank.com or call us on our 24 hours phone banking at 042-111 222 642. One of our representatives will get in touch with you soon, so proper assistance can be provided
hameed khan
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Very pathetic and worst experience with the app. Takes too much time to load and don't show Bank statements information (like who sent you money) or latest transactions (shows only 15 after long loading). Also no option for hiding balance like other apps. Third class app and third class mobile Banking 😡😡🤬🤬. Edit: Still bakwaas app, takes too much time to login, load, transactions 🤬🤬🤬🤬🤬😡 As myself a developer, this app has worst UI/UX experience. Like send button is on left side 🤧
66 people found this review helpful
MCB Islamic Bank Ltd.
5 September 2024
Dear customer, we thank you for your feedback. For any assistance kindly call us at 042-111-222-642
Love Tech
Good app in very aspect. But some issues are facing continually like we can check our sending limit or in current account we can not send more then 5 lakh. In other hand it must in user hand to set his own limit how much he want... please learn from other banking app .. its all for suggestions purpose..
4 people found this review helpful
MCB Islamic Bank Ltd.
26 August 2024
Dear customer, we thank you for your feedback. We are continuously improving our services and adding more features to our MCB Islamic Bank mobile app. For any assistance, kindly call us at 042-111-222-642.