Nielsen Mobile App

3.9
12K reviews
1M+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

The Nielsen Mobile App is your opportunity to be a part of the research we do here at Nielsen. Your participation helps us understand how consumers use the internet and their mobile devices by studying the types of websites and apps people like you use. By installing our app on your smartphone or tablet, you’re contributing to the measurement of the digital landscape and are eligible to earn rewards.

Before downloading our Nielsen Mobile App, you must first sign up using our registration form (if you were directly invited to participate, use the provided information to register your account). Once your registration is submitted, you can download this app to your smartphone or tablet.

If you haven’t completed our registration form, this app will not function and you won’t receive rewards. In addition, if you weren’t directly invited to participate or did not already register, you can sign up online for the Nielsen Computer and Mobile Panel.

With your help, Nielsen and our clients will better understand mobile device trends such as app usage, website visits and how much time is spent viewing content. Your mobile activity will be anonymized and aggregated along with thousands of other participating panelists before any reports are shared. Note that our app uses an on-device local VPN to collect high level mobile web and app usage information such as timestamp and URL for media research purposes.

Our app also uses Foreground Services to connect with and locate panelists’ wearable devices via bluetooth (which are provided by Nielsen), and sync with a Nielsen backoffice on a regular interval to collect and process data - both of which are critical features of the app and core components of participation. In addition, the App serves as a tool for panelists to manage their account, including accessing their rewards.

You can access our Privacy Policy here: https://markets.nielsen.com/global/en/legal/privacy-statement/nielsen-panel-app-privacy-notice/

If you have any questions, you can contact our support team at: uk.support@digitalpanels.nielsen.com
Updated on
20 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
11.2K reviews
Patricia Meigs
11 October 2024
Disconnects a LOT and/or then bugs the hell out of you roughly every 60 seconds which interrupts and interferes if you play a game, or trying to read or write email, posts, etc. It tells you to click to reconnect but then never takes you to the page you're supposed to go to. Thus, you rarely get the points they promise you so it takes a lot of months, even well over a year, to get enough points to do anything with!
2 people found this review helpful
Did you find this helpful?
Nielsen Company
14 October 2024
We understand your concern and appreciate your feedback. We have designed the app with every effort to minimize the impact on your device. If you’re having issues with your device’s performance, please send a report to our help desk using the following link so they can investigate: nlsn.co/60131bzi1.
MyHanh Dang
28 August 2024
Update: I figured out what the problem was after clearing cache, force stopping, and uninstall ingredients for the umpteenth time. The permissions was somehow the culprit after allowing permissions I had no problem. Surprisingly, support didn't even bother to troubleshoot the app in any way. Love the panel but the support could be much better.
7 people found this review helpful
Did you find this helpful?
Nielsen Company
28 August 2024
Please allow us the opportunity to resolve your concern by contacting our helpdesk at nlsn.co/60131bzi1.
Johnathan Harris
23 August 2024
They don't tell you you have to install a separate app and a VPN on the phone would be cool if they could just have it all on one app instead of 3 separate ones taking up a lot of device storage maybe it wouldn't disconnect every 5 mins collecting points is tough due to this.i have had this installed on 3 devices for 2 wks and only accumulated 1070 rewards points.f.y.i. not enough to even donate to charity.my so In my opinion results are low because apps have bugs so it's hard to earn points. D-
2 people found this review helpful
Did you find this helpful?
Nielsen Company
27 August 2024
Thank you for sharing your VPN concern with us. Reinstalling the app can often correct this issue, and our helpdesk can help you with this if needed. They can be reached here: nlsn.co/60131bzi1.

What's new

• New look and improved features
• Improved stability