![](https://play-lh.googleusercontent.com/a/ACg8ocIqaSuLXC0ScrfRoc65Mo0aHOVBWH12gGMnkzARi4Abv_Pb6g=s32-mo)
Gregory Skrocki
Hit or miss. I've used this app for a few years as I'm a regular Acme shopper and I use the rewards points. Used to work pretty good but seems with every update it becomes harder to navigate. After the recent update it is now fully broken. It forces me to a screen asking me to locate a store by ZIP, and no matter what I put in it tells me no stores are found. As I'm standing in front of the store. Furthermore, there is no way to exit this screen and use the app, so I can't access my points.
5 people found this review helpful
Albertsons Companies, Inc.
7 June 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please uninstall and reinstall the app and make sure you are up-to-date with the most recent version of the app. If the issue still persists, Reach us via the "Contact Us" located at the bottom of the website.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXgwpo4fcJWLZMkm8y2YLopAxCkEisxuNsCQqVcRto0PCL_V8Kh=s32)
Amanda Lawson
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Delivery was delivered to the wrong house. Customer service was unable to contact the driver to resolve and even suggested I call the store myself to get them to contact the driver. Only was able to offer delivery tomorrow, and I had to request a refund myself as tomorrow is unacceptable. Customer service rep also had to ask for my order number twice. Overall app is also very glitchy, and slow to add items. Sometimes it won't add the right quantity and I miss out on the sales as a result.
Albertsons Companies, Inc.
25 June 2024
We are sorry for the experience you had with your recent order. Your feedback really matters to us. Please feel free to chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser so we can further assist you.
![](https://play-lh.googleusercontent.com/a/ACg8ocKRHo5PPg9AV2gYpv-ZG5A01K5ZpKs8Xuwvd0kpvXqJkk4v=s32-mo)
Bill Rigler
This is the worst most unreliable piece of junk and somebody needs to seriously fix it, it lags and shuts down so many times that it stresses me out to the point of wanting to throw my cellphone or computer, whichever one I'm on at the time and no it doesn't find restaurants or order like a takeout just groceries and some prepared food, if you can find it without the app shutting down. They should have minus star ratings because that's what I would give this app, a minus 10!
22 people found this review helpful
Albertsons Companies, Inc.
9 April 2024
We are sorry the app is not working as expected and would like the opportunity to further address your concerns. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. Thank you.