Haku A
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First of all I will just say that the customer service has been awesome for all the years and all The Times I've talked with them. The app- It's worked well for me and shows lots of details for the usage and bills. It's just missing the message to elisa feature on my android galaxy s10. Edit: I found that it is available when set to the native language of finnish. My finnish isn't totally fluent so I usually had it set to English, and the feature is missing when the language is english. 🎑
11 people found this review helpful
Elisa Oyj
28 February 2022
Hello! In the customer service section, you can chat with our customer service
Jesse M / Sometiimi
Toni Hannula
Haven't really used the app for much, but seems functional. However, the display of "roaming data balance" doesn't work. It says (and has always said, when I've checked) "Retrieval of roaming data failed. Please try again later."
Hi! Sorry, we are currently having issues with that section. We will fix it soon!
Annika, Sometiimi
Boris Chugin
After i cancelled subscription temporarily i still get invoices :( Planning to stop using elisa Now i need to pay 70€ for subscription and sim card that i haven't use even once
1 person found this review helpful
Elisa Oyj
19 September 2024
Sorry to hear about the problems 😢 You can reach Customer Service here: https://elisa.fi/asiakaspalvelu/yhteystiedot/en/
LauraK / SoMe Team