Easy Line Remote

Sonova AG

About this app

The new Easy Line Remote comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. Easy Line Remote provides you access to enhanced hearing controls and personalization options for your hearing aid(s) in addition to tracking your health data*.

The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).

The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)

Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*.

* Available on KS 10.0 and Brio 5

Finally, Easy Line Remote allows for configuration of Touch Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.

Hearing aid compatibility:
- KS 10.0
- KS 9.0
- KS 9.0 T
- Brio 5
- Brio 4
- Brio 3
- Phonak CROS™ P (KS 10.0)
- Sennheiser Sonite R

Device compatibility:

Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://ks10userportal.com/compatibility-checker/

Please find the Instruction for Use on https://www.phonak.com/ELR/userguide-link/en.

Android™ is a trademark of Google, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.

Always seek the advice of a doctor in addition to using this app and before making any medical decisions.

The app is only available in countries where the compatible hearing instruments have received official approval for distribution.

Easy Line Remote supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

Ratings and reviews

Two hours with the lamest, poorest excuse of an app prompts me to write as much. I am software literate and you need ESP + an engineering degree to pair your aids after piecing together disconnected instruction, backing up, researching on Google, and still not getting a connection on one ear. Shame on the shear laziness of this app for failing a step by step continuous process, and failing to explain simple things, such as how to turn on and off aids instead of assuming I have ESP.

Pairs each hearing aid but can't get hearing aids to answer calls nor stream audio. Only good for seeing battery level and adjusting aids ie. restaurant, High noise. Used to work with my Motorola G7 (power) before App Update and Costco charger/hearing aid repair. With previous app I had ability to pair to a different Bluetooth (virtual?)device that wasn't listed as a left or right hearing aid. Costco staff not very knowledgeable when something doesn't work according to script.

I use this app every time I watch TV. It works well and provides nice ambient sound in my hearing aids. However, one annoying fault is in the TV connector screen. There is an icon there that looks like it would mute the sound, but it does not work. Being able to mute the sound would be very useful when answering phone calls or speaking to someone in the room. Tapping the ear to mute the aids does not always work correctly.

What's new

General bugfixes and performance improvements

Thank you for using Easy Line Remote!