UBA Mobile Banking

4.1
186K reviews
10M+
Downloads
Content rating
Everyone
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About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers
Updated on
8 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Files and docs and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
184K reviews
Nuel Kadosh
28 June 2024
The app is easy to use all round but I have one thing against it. Occasionally, when you're transfering to another bank, once you select the option to "transfer to other bank," the box where you are supposed to input acocount number expands and turns gray making it impossible to make a transaction. It's annoying and has forced me several times to using POS. It's been 2 days, I still can't make a transfer to other banks. This is very annoying.
2 people found this review helpful
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United Bank for Africa Plc
29 June 2024
Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and reinstall it. However, kindly contact us on +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you.
Oyepeju Oyelowo
10 May 2024
The app has a functionality issue. I've been unable to sign up. When I get to the step to type in activation code, my keypad doesn't pop up. I've done this numerous times, same result. This isn't a phone issue, as I've read someone's review here, too, having the same issue. Please fix this! We must not always visit the bank for every little thing!
197 people found this review helpful
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United Bank for Africa Plc
11 May 2024
Hi, we regret to note this. Please note that the device hosting your mobile app must have the associated OTP SIM card inserted for OTP auto-fill feature and authentication purposes. Kindly be informed that the latest version of the mobile banking app (3.0.66) now features automated OTP verification. Thank you.
Oginze Kingsley
26 June 2024
Great app but when trying to sign up, once I get to the 3rd stage where I can input the code sent to my phone, it's just difficult because the keyboard to type the code refuses to pop up. something is just wrong and I have tried contacting the customer service line to know how they can fix it. please if there is a way to improve on the app so that it will be very easy to sign up and do seamless transactions without walking into the banking hall for assistance, that will be much appreciated.
74 people found this review helpful
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United Bank for Africa Plc
1 July 2024
Hi, please note that the device hosting your mobile app must have the associated OTP SIM card inserted for OTP auto-fill feature and authentication purposes. Kindly be informed that the latest version of the mobile banking app now features automated OTP verification. You can reach us on: +234 20 1 2808822, or mail; cfc@ubagroup.com. Thank you.

What's new

Transaction Dispute Menu: Easily log any failed transactions directly from the landing page.
Extended Transaction History: View up to 6 months of your transaction history for better financial tracking.
Increased Security: Use your PIN or Secure Pass for transaction confirmations and benefit from automatic app lock and Inactivity timeout.
Alpha Numeric Numbers: You can now use alphanumeric numbers in the Passenger Name Record when paying for an airline ticket.