Rogers Smart Home Monitoring

2.8
3.61K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Enjoy peace of mind knowing that you’re always connected to your home and your family. Rogers Smart Home Monitoring customers can use this application to securely view and control their system anytime, anywhere on a smartphone or tablet.

With Rogers Smart Home Monitoring, you can*
• Control and secure your smart home from anywhere – use just one app to manage your choice of devices
• Stay in the know – watch live video from cameras; get instant alerts when doors or windows are opened
• Save on energy usage and costs – set automated rules and routines to manage lighting and heating
• Help protect your home and loved ones – monitor for alarms, smoke, carbon monoxide or water leaks
• Relax with hassle-free installation and 24/7 support
• Customize your solution – add devices as your needs grow

Getting Started:
• Download and install the Rogers Smart Home Monitoring app on your smartphone or tablet
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign in next time

Requirements:
• Rogers Smart Home Monitoring subscription
• MyRogers username and password to access the app

For more information see: rogers.com/smarthome

*App functionality will depend on compatible hardware and subscribed package and features
Updated on
11 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
3.5K reviews
Franchesca Hampton
17 September 2020
This app is quite bad...between having to log in EVERY SINGLE TIME and sometimes having to shut down the app for it to even recognize the sign in and the fact that once you get notified (if you get notified at all) about motion, by the time you get the app to work, the event is over. We actually had some vandalism on our porch and no notification of motion at that time. Very disappointed!
11 people found this review helpful
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Rogers Communications Inc.
19 September 2020
Franchesca, thank you for taking out the time to provide us with the feedback. It can surely frustrate to keep logging in to access the app. Have you tried the other sign in options? Once you log in, then tap on More|Application|Sign in Settings to choose the option that works best for you. Regards! /Moin
Will X
9 June 2024
The app is easy to use and navigate. However, if you have cameras it's way to sensitive, shadows from trees set if off even on yhe lowest setting. Setting the temperature for the thermostat is a bit cumbersome, and the fact that there is no auto feature is strange. There is also no way to set camera zones or "tripwires". I would of thought that simple features would be a no brainer. I'm not a telus fan, but there app is better.
3 people found this review helpful
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Rogers Communications Inc.
12 June 2024
Thanks for your feedback Will! We truly appreciate your knowing how you feel about our app and we'll be happy to pass along your comments to our developers team for review. ^mg
Joseph Calarco
3 October 2024
App is broken. Does not let you sign in, keeps saying there is no internet connection. This is unacceptable for a home security service with no web interface, this is the only way to access any of the features remotely. I've cleared the cache, tried reinstalling, logged in to myrogers from mt browser, nothing works.
4 people found this review helpful
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Rogers Communications Inc.
4 October 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://communityforums.rogers.com. Thank you! ^yc

What's new

Bug fixes and stability improvements